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Adding Image in Edit news  XML
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Author Message
Gazzy
SysAider

SysAider from release 7 United Kingdom
Joined: 11/10/2010
Messages: 3
Offline

Hi SysAid Community

Please can you tell me if its possible to add an image in the Edit news section?
I've added some html tags that seem to work in the Discription box but cannot get the image tag to work.

Thanks
Inna
SysAid Customer Relations

Joined: 24/06/2010
Messages: 745
Offline

Dear Gazzy,

I have followed the instructions on this site http://www.w3schools.com/html/tryit.asp?filename=tryhtml_pulpitimage and it indeed worked the image appeared on the news page you can also try this .

This ithe HTML code I have inserted in my edit news :
<html>
<body>

<img src="http://www.w3schools.com/graphics/images/back/purple5.jpg" alt="Angry face" width="32" height="32" />

</body>
</html>

Thanks Inna

This message was edited 4 times. Last update was at 25/11/2010 13:45:01

Gazzy
SysAider

SysAider from release 7 United Kingdom
Joined: 11/10/2010
Messages: 3
Offline

Hi Inna

I get the same result if I paste your html code into Edit News (see attachment)

Our SysAid version is v7.0.05

Best Regards

Gareth

[Thumb - edit news.JPG]
 Filename edit news.JPG Download
 Description
 Filesize 8 Kbytes
 Downloaded:  0 time(s)

Inna
SysAid Customer Relations

Joined: 24/06/2010
Messages: 745
Offline

Gazzy

Can you please tell me which height and width did you insert in the html code.

Thanks

Inna
Gazzy
SysAider

SysAider from release 7 United Kingdom
Joined: 11/10/2010
Messages: 3
Offline

Hi Inna

I originally set my image to:

width="50" height="50"
I also tried the HTML code that you supplied width="32" height="32"

My HTML code and yours work well in an HTML file.

Gazzy
Inna
SysAid Customer Relations

Joined: 24/06/2010
Messages: 745
Offline

Dear Gazzy,

Please submit a SR to our Help Desk at http://helpdesk.ilient.com and we will investigate this issue more closely.


Thanks Inna
pfreixo
SysAider

SysAider from release 7.5 Portugal
Joined: 18/11/2011
Messages: 5
Offline

Hi to all,

I have the SysAid CSS Enterprise Edition (cloud)
I try to do what was wrote here and obtain this.
In the Administration portal, in the Edit News the picture i try to put appear, but when I switch to the end user portal the picture not appear.

There was a way to solve this?

Best regards.
pfreixo
SysAider

SysAider from release 7.5 Portugal
Joined: 18/11/2011
Messages: 5
Offline

I just figure it out

In the body of Edit News just write
<html>
<body>
<img src="http://www.blabla.com/ressources/logo.jpeg" alt="Name you want" width="111" height="93" /><p></p>
Add your text here.
For more information visit our
<a href="http://www.blabla.com"> Site</a>.
</body>
</html>

Just a question why this don't work if instead writing this:
...
For more information visit our
<a href="http://www.blabla.com"> Site</a>.
I write this:
...
For more information visit our
<a href="http://www.blabla.com"> www.blabla.com</a>.

Best regards.
Jay_WRC
SysAider

SysAider from release 7.5 United States
Joined: 16/01/2012
Messages: 6
Offline

So when I try to do this my image linked has a "space" inserted into the middle of the url.

http://www.aaisonline.com/images/WRCgroup.jpg shows as http://www.aaiso nline.com/images/WRCgroup.jpg on the main page.

What can I do to get rid of this phantom space?

EDIT:

here it is on the webpage: <img src="http://www.aaiso nline.com/images/WRCg roup.jpg" height="48" width="150"/>

and here is my code in edit news:

<html>
<body>
<img src="http://www.aaisonline.com/images/WRCgroup.jpg" height="48" width="150"/>
This is the News Section of the WRC Group Help Desk.
</body>
</html>

This message was edited 1 time. Last update was at 16/05/2012 19:47:07

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