WARNING ! Do not trust toggle all and filter combination...

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WARNING ! Do not trust toggle all and filter combination...

Forum Index » General IT Discussions

Author

Message

26/11/2010 09:02:48

Subject: WARNING ! Do not trust toggle all and filter combination...

Obelix
SysAid Wiz

Joined: 12/06/2008
Messages: 903
Offline

I manually deleted huge number of SR with certain user and use the toggle all button to manage the load and all of my active SR were deleted.

I couldn't have mistakenly push the select all button because those sr am deleting got new for status and was not deleted. If I did mistakenly use the select all thing while the active status was on all that's left should be closed one. But I got closed and new ones.

Could it be cause by something I had locally... anything is possible.
But for now... this is all I know.

Be careful.
It happened.

That is not a bug, it's a feature...
When everything else fail try SysAid Wiki by Techguy

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