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SysAid HelpDesk App Beta version for BlackBerry has been released!!!  XML
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[Post New]08/03/2011 04:20:26
    Subject: Re:SysAid HelpDesk App Beta version for BlackBerry has been released!!!
[Up]
Karasic
SysAider

SysAider from release 7.5 Russian Federation
Joined: 10/08/2010
Messages: 5
Offline
CPM wrote:
sivanm wrote:Hi Karasic,

Thank you for contacting us.
This is now under investigation.

Thanks,
Sivan



Any update on this? Can't use the mobile app at all, same issue as Karasic.

App version 1.1.2
BlackBerry Curve 3G 9330
OS 6.0.0.415
SysAid version 7.5.05


The guys from SysAid could not help me.
The problem in my GSM provider.
Through him, not the client works if you use a connection via WiFi, then everything works.
[Post New]08/03/2011 04:21:16
    Subject: Re:SysAid HelpDesk App Beta version for BlackBerry has been released!!!
[Up]
Karasic
SysAider

SysAider from release 7.5 Russian Federation
Joined: 10/08/2010
Messages: 5
Offline
-

This message was edited 1 time. Last update was at 08/03/2011 04:21:43
[Post New]18/04/2011 11:23:11
    Subject: Re:SysAid HelpDesk App Beta version for BlackBerry has been released!!!
[Up]
lcdguy
SysAider

SysAider from release 7.5 Canada
Joined: 18/04/2011
Messages: 2
Offline
i too have been having issues with this on my 9700. However i also have an android 2.2 based phone and it works flawlessly over 3g. Also both phones are on the same carrier. Too me this sounds like an application issue and not a phone/carrier issue.
[Post New]20/04/2011 08:32:29
    Subject: Re:SysAid HelpDesk App Beta version for BlackBerry has been released!!!
[Up]
EbroIN
Elite SysAider


SysAider from release 5.6 Germany Pathfinder
Joined: 25/03/2009
Messages: 244
Offline
Hi there,

just installed AppWorld and this App. Looks almost the same like the android app. Problem here is, that all settings (like filters) are gone if I close the app and fire it up again. Also I'd really love to see that a "message" pops up like in the web interface of Sysaid when a new message arrives.

The controls aren't that intuitive as the webinterface is. Handling seems a bit bulky.

but I really love to see a "mobile" app

best regards

EbroIN
[Post New]31/05/2011 22:35:56
    Subject: Re:SysAid HelpDesk App Beta version for BlackBerry has been released!!!
[Up]
stevetempest
SysAider

SysAider from release 6.5 Australia
Joined: 17/02/2010
Messages: 33
Location: Australia
Offline
It's been nearly 10 months now since this thread started.... are we likely to see a new improved release of the BB app or is it a dead project?

Looking at this thread it feels dead.
[Post New]07/06/2011 16:03:40
    Subject: Re:SysAid HelpDesk App Beta version for BlackBerry has been released!!!
[Up]
jacksonmi
SysAider


SysAider from release 7.5
Joined: 19/03/2010
Messages: 23
Offline
I ended up switching to the Opera browser for the blackberry. It renders sysaid better than the regular blackberry browser, or the app sysaid made.

Just an FYI.

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