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Activities date bug ?  XML
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techguy
SysAid Mod


SysAider from release 4 United Kingdom Pathfinder Meet me in Vegas - SysAid technology Conference - 28-30/4/2010
Joined: 11/06/2008
Messages: 1506
Location: England
Offline

Before I open a helpdesk request, is this a known bug?

when you are adding an actvity if you press backspace to change the date you get stuck in a loop with a popup error saying invalid month value: '0' and cannot get out of this loop except by then deleteing the whole date field and typing it again, shouldn't it wait and only validate the field when you click away from it, into another field?

Do we have to use the date selector only or can this be fixed as typing is much faster than using the popup calendar.

by the way I am using internet explorer.

This message was edited 2 times. Last update was at 16/08/2008 03:38:46


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th
SysAid Mod


SysAider from release 3 Germany Pathfinder SysAid Certified
Joined: 11/06/2008
Messages: 250
Online

At least to me it is a known bug
I am using Firefox...
Vitaly Vlasenko
SysAid Customer Relations


Joined: 09/07/2008
Messages: 68
Offline

Hey guys,

I've checked this out and forwarded it to our product manager, so that this issue will be confirmed and will receive a number.

Thanks for the heads up.
techguy
SysAid Mod


SysAider from release 4 United Kingdom Pathfinder Meet me in Vegas - SysAid technology Conference - 28-30/4/2010
Joined: 11/06/2008
Messages: 1506
Location: England
Offline

Do you have a bug track number for this now ?

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shay
SysAid Customer Relations

Joined: 14/04/2008
Messages: 93
Offline

Dear techguy

We dont have a track number for this issue yet , if we will get it from our product manager , you will be notified .


techguy
SysAid Mod


SysAider from release 4 United Kingdom Pathfinder Meet me in Vegas - SysAid technology Conference - 28-30/4/2010
Joined: 11/06/2008
Messages: 1506
Location: England
Offline

Is this one being looked at anytime soon?

Need help? Try the SysAid wiki first! - http://sites.google.com/site/sysaidwiki
c.krebs
SysAider

SysAider from release 5 United States
Joined: 20/08/2008
Messages: 15
Offline

Vote here so we can get this fixed...

http://www.ilient.com/Sysforums/posts/list/0/1987.page#9366
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