Home    Forums    Feature Requests    Beta Issues    SysAid Resources    Documentation    Support
Hello Guest,  Login   
        
DOWNLOAD FREE EDITION
    
     Recent Topics    Hottest Topics    Online Members    Member Listing    Advanced Search
Does SysAid have Computer Telephony Integration (CTI)?  XML
Forum Index » FAQ
 
Author Message
[Post New]24/02/2011 10:45:06
    Subject: Does SysAid have Computer Telephony Integration (CTI)?
[Up]
David Cohen
Technical Writer

Joined: 10/07/2008
Messages: 581
Offline
Does SysAid have Computer Telephony Integration (CTI)?

Yes. Your phone system can identify a caller and open a service request on the computer of the administrator who answers the call.

This message was edited 1 time. Last update was at 27/02/2011 02:54:07
Forum Index » FAQ
Go to:   
Help Desk Software
Free Help Desk Software
Free Asset Management Software
SysAid Helpdesk Software
Web Based Help Desk Software
SysAid Help Desk Forum
General IT Discussion Forum
SysAid CSS Customer Service Software
Customer Support Software
    SysAid Technologies Ltd.
   Toll-Free phone center (U.S.): 1-800-686-7047
   Offices - U.S.617-231-0124
   Israel:+972-3-533-3675
   Email:helpdesk@sysaid.com
   Optimized by SEO Israel
   SysAid logos and other SysAid Technologies marks
   are trademarks or registered trademarks of
   SysAid Technologies Ltd.
   All Rights Reserved by SysAid Technologies Ltd.
   2002-2011 		   Live Support Hours
   07:00 AM - 09:30 PM (UK)
   03:00 AM - 05:30 PM (EDT)

   We provide worldwide services, and we do our best
   to match the working times of customers from
   different time zones.

   SysAid Help Desk Software and Asset Management Software
Privacy Policy © Terms Of Use