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Are the help desk and asset management modules integrated?  XML
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[Post New]24/02/2011 10:49:36
    Subject: Are the help desk and asset management modules integrated?
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David Cohen
Technical Writer

Joined: 10/07/2008
Messages: 581
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Are the help desk and asset management modules integrated?

Yes. The help desk and asset management modules are very closely integrated. Your end users can easily attach their assets to their service requests, your administrators can easily see a complete service history for each asset, and much, much more.
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