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![[Post New]](/Sysforums/templates/default/images/icon_minipost_new.gif) 09/03/2011 10:36:17
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cooperspc
Super SysAider
Joined: 03/03/2011
Messages: 91
Online
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The "Activity Log" used to show when an asset went under "Remote Control" i just noticed it is not showing, or I've figured a way to turn it off without realizing it
This message was edited 2 times. Last update was at 22/03/2011 03:57:21
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10/03/2011 07:05:50
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Inna
SysAid Customer Relations
Joined: 24/06/2010
Messages: 745
Offline
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Dear cooperspc,
Can you please perform a remote on the machine and than upload a scrrenshot of the activities log.
Thanks Inna
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10/03/2011 09:12:55
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cooperspc
Super SysAider
Joined: 03/03/2011
Messages: 91
Online
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As you can see in the past it showed when I did a remote control, i am not sure when this stopped
I did several Remotes in the last few days on this asset and just this morning
But it looks like after my upgrade, after looking at a asset that I remote often
Updated to Version 7.5.03 11/09/2010 12:08 PM
I had the issue with the Tomcat 5 during this upgrade but did the secondary update, and everything starting working
I also just upgraded to the Pro Version 03/04/2011 08:04 AM
I had to upgrade the free version from v7.5.03 to v7.5.05, then do the SysAidServerUpgradeFreeToFullv7.5.05.exe
Everything else seems to be working the same, except it looks like since the v7.5.05 agent updates , i don't see all the online users anymore.... have have not looked into that YET
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13/03/2011 11:35:32
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Inna
SysAid Customer Relations
Joined: 24/06/2010
Messages: 745
Offline
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Dear cooperspc,
I have recreated this on my environment and indeed the same is happening here also. I am forwarding this to our Research and Development team and we will notify you on their findings.
We will be glad to further assist you any time.
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14/03/2011 12:26:21
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cooperspc
Super SysAider
Joined: 03/03/2011
Messages: 91
Online
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Tech support has added it to Service Request #357,512
I will post solution , when found
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20/03/2011 09:41:26
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Joseph Zargari
VP Customer Relations
Joined: 26/03/2006
Messages: 516
Offline
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This has been confirmed as a bug (#7757).
FYI
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09/08/2011 13:36:19
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cooperspc
Super SysAider
Joined: 03/03/2011
Messages: 91
Online
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This is fixed in V8
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