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SysAid CSS beta 3.0  XML
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Author Message
Oded M
VP Product


Joined: 28/05/2008
Messages: 1027
Offline

The beta for Sysaid CSS 3.0 is just about to be launched!

Please feel free to post any issues you encounter and share your inputs with us!

As you all were already Informed, Those of you who want to participate in the beta, please send us a request,
We already received many requests and are processing them!

I wish us all a great Beta !

Oded

This message was edited 1 time. Last update was at 02/05/2011 11:18:07

APN
Super SysAider


SysAider from release 5.6 New Zealand
Joined: 15/12/2008
Messages: 71
Offline

hi
I have just received an email saying I now have a test version of our production environment that is using the Beta 3 version.
I have logged into this address (containing the "beta") and it still says it is version 2.5.01.

Can you also point me toward the new features of the 3 Beta.

Thanks
akl
SysAider

SysAider from release 7.5 Netherlands
Joined: 26/11/2010
Messages: 0
Offline

Is there somewhere an overview list of all new features?
APN
Super SysAider


SysAider from release 5.6 New Zealand
Joined: 15/12/2008
Messages: 71
Offline

I am still unable to test this Beta, as the test site still seems to be running 2.5, and I do not know what the new features are, so not sure what I should be testing even if I could.
A little help please ilient.
Oded M
VP Product


Joined: 28/05/2008
Messages: 1027
Offline

Dear Pathfinders,

Please Make sure to check oit the release notes and presentation at:
http://www.sysaidcss.com/release-notes-3-0.htm

Oded
Ido Shomer
SysAid Customer Relations


Joined: 21/03/2011
Messages: 256
Offline

Hi APN,

Thank you for your post.

The upgrade to the CSS beta is not done automatically, only if ones register as a pathfinder, and according to our records you didn't registered as one.
If you wish to take part in the beta testing please submit a service request to beta@sysaid.com and we will be happy to add you, or if you have registered please provide us with the account you registered with.

Ido Shomer
SysAid Customer Relations
APN
Super SysAider


SysAider from release 5.6 New Zealand
Joined: 15/12/2008
Messages: 71
Offline

Hi Idosh74
Its a bit late now, as the auto upgrade to 3.0 happens this weekend, but I has emailed to get the beta upgrade, and was emailed back asking if I would like the production or a test site upgraded. I said I would like a test site created to test the beta.
I was then emailed saying it had been done, and I was given the URL, but it was no different.
---------------------------
Dear APN,

We have created a copy of your production environment in the beta version, so you can test the new version without affecting your production.

The new system is available at http://ouraddressbeta.sysaidcss.com (credentials are the same as in your production).

Couple notes:
* We have disabled the email integration on the sandbox entirely. This will prevent your contacts from receiving emails from the test system (which would just cause confusions) and prevent the sandbox from pulling emails from your production mailbox.
* Feel free to discuss your thoughts and opinions on the community forums. This is also the place to report issues you find.

SysAid IT beta forum: http://www.ilient.com/Sysforums/forums/show/111.page
SysAid CSS beta forum: http://www.ilient.com/Sysforums/posts/list/6586.page


Best Regards,
SysAid Customer Relations Team

Email: helpdesk@sysaid.com
Tel: +1 617 231 0124 (International) / +1 800 686 7047 (Toll Free)
http://www.sysaid.com
Check out SysAid on LinkedIn: http://www.linkedin.com/company/sysaid-technologies-ltd
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