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Creating actions that take less than 15 minutes  XML
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[Post New]22/08/2008 02:36:17
    Subject: Creating actions that take less than 15 minutes
[Up]
elemist
Super SysAider

SysAider from release 5.5 Australia
Joined: 31/07/2008
Messages: 51
Offline
Hi All,

Before i post this as a feature request i thought i would ask here.

Is there a way to enter actions in less than 15 minute chunks. IE if i want to record an action of resetting a password, which only takes 2 minutes, i have to record it as a 15 minute window.

It would also be great to be able to enter 0 minute actions. So theres still a record of things being done, but no time associated with the task.

Cheers,
Troy
[Post New]22/08/2008 03:06:33
    Subject: Re:Creating actions that take less than 15 minutes
[Up]
th
SysAid Mod


SysAider from release 3 Germany Pathfinder SysAid Certified
Joined: 11/06/2008
Messages: 249
Offline
Moreover, we would like to insert just times not durations, like "Tool down event: 2008/0822 12:57". So if you decide to make that a FR, I'd vote.
[Post New]22/08/2008 03:13:56
    Subject: Re:Creating actions that take less than 15 minutes
[Up]
elemist
Super SysAider

SysAider from release 5.5 Australia
Joined: 31/07/2008
Messages: 51
Offline
I agree, being able to enter times into the action boxes would be a better idea.



Admins,
Could you move this to the feature request forum.

Cheers,
Troy
[Post New]23/08/2008 00:12:35
    Subject: Re:Creating actions that take less than 15 minutes
[Up]
JRubsam
SysAider

SysAider from release 5.1 United States
Joined: 20/06/2008
Messages: 18
Location: Indiana, USA
Offline
While I would like to see more flexibility with the action times as well, you can enter any time increment you want by selecting a start time and then entering a time length in the total field. For example, you can set the start time to 08:15, disregard the End Time, and place 00:02 in the Total Field. This will result in an activity with a Start time of 08:15 and an end time of 08:17.

Hope this helps.
-J
[Post New]23/08/2008 00:38:52
    Subject: Re:Creating actions that take less than 15 minutes
[Up]
elemist
Super SysAider

SysAider from release 5.5 Australia
Joined: 31/07/2008
Messages: 51
Offline
Thanks for the tip J. Muchly appreciated!
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