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V8.0.05 - Direct Connection - Remote control (Bug #7974)  XML
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cooperspc
Super SysAider

SysAider from release 7 United States
Joined: 03/03/2011
Messages: 91
Online

Encrypt connection does not work at all
It always sends non Encrypt connection

BUT FYI
Regarding Service Request #357,512 FIXED

This message was edited 1 time. Last update was at 29/05/2011 11:37:00

AtomicDon
Super SysAider


SysAider from release 5.5 United States
Joined: 25/11/2008
Messages: 76
Offline

I'm seeing this same issue in that whenever we try to encrypt the connection we get a popup saying that it is not encrypted!

Is there a fix that we can do or is this on the Radar to get fixed soon. Very Urgent for us!
[Thumb - SysaidRCEncryptionError.png]
 Filename SysaidRCEncryptionError.png Download
 Description Encryption Error on Connection via RC
 Filesize 22 Kbytes
 Downloaded:  0 time(s)

Inna
SysAid Customer Relations

Joined: 24/06/2010
Messages: 745
Offline

Dears in order to make it encrypted you should do it in the application and on the viewer

[Thumb - Untitled.jpg]
 Filename Untitled.jpg Download
 Description
 Filesize 104 Kbytes
 Downloaded:  8 time(s)

michael_nahmias
SysAid Customer Relations


Joined: 20/01/2011
Messages: 98
Offline

Hi All

thanks for your help. We have opened a bug regarding this issue

Best regards
Michael Nahmias
Account Manager
cooperspc
Super SysAider

SysAider from release 7 United States
Joined: 03/03/2011
Messages: 91
Online

was this fixed in v8.0.7?
is there an update yet for this?
do you have an ETA on this update?
Inna
SysAid Customer Relations

Joined: 24/06/2010
Messages: 745
Offline

Dears this is going to be fixed in 8.1 release which is going to be available during September.

Thanks Inna.
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