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Sysaid banner control  XML
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[Post New]23/06/2011 13:35:05
    Subject: Sysaid banner control
[Up]
charles.tan
SysAider

SysAider from release 5.6 United States Pathfinder
Joined: 28/01/2010
Messages: 9
Offline
Hi all,
Just curious if anyone knows a way to control or disable the green banner that sometimes overlays the Sysaid content on a user or system wide configuration. If you don't know what I am referring to, the latest banner had the title "Hurry Up - You Have Until June 30th to Win iPads for your IT Team". Some of our team members can be a little sensitive to having the banner show up and even more so when it may be considered as advertising. I know you can personally close the current message, but is there a way to permanently disable the banner from showing up?

Thanks!
[Post New]27/06/2011 16:50:21
    Subject: Re:Sysaid banner control
[Up]
johnb
Elite SysAider

SysAider from release 6 United Kingdom Pathfinder
Joined: 04/01/2009
Messages: 185
Offline
yes, this caused some political issues for us to. We are keen to not receive advertising like this.
[Post New]27/06/2011 23:31:18
    Subject: Re:Sysaid banner control
[Up]
pharlap
Super SysAider


SysAider from release 6 Australia Pathfinder Meet me in Vegas - SysAid technology Conference - 28-30/4/2010
Joined: 11/09/2009
Messages: 52
Offline
Yep i'd like to join in the chorus here. Never been a fan of this banner - very intrusive (and I like to be able to be in control of what messages SysAid displays to users via the 'news' section.) The latest 'advertising' has taken it to a new level. This really should be able to be turned off.
[Post New]29/06/2011 13:02:33
    Subject: Re:Sysaid banner control
[Up]
charles.tan
SysAider

SysAider from release 5.6 United States Pathfinder
Joined: 28/01/2010
Messages: 9
Offline
I decided to check direct with Sysaid. So far their response has been to use a query to delete the contents of the generic_messages database table. My opinion is that this is not really a permanent fix and (after looking at that table) a bit crude when a slightly more elegant way would be to update all records according to the disabled column (at least with my guesswork). I asked how these messages got in the table but did not get a definitive answer.

If that interests you, it's probably best if you work with Sysaid unless you know what you are doing.
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