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[Post New]29/06/2011 11:15:02
    Subject: Department under User Management
[Up]
matthys70
Super SysAider

SysAider from release 7.5 Netherlands
Joined: 18/04/2011
Messages: 74
Offline
Maybe a stupid question but I'm not able to find the department field in User Management (SysAid 7.5.06).

I got a list with:
First Name Last Name User Name Email Cellular phone Phone Department Cubicle Floor Disabled

But where do I enter the Department, it's not under User Management or My Settings ...

I also do not understand the default "Car license" field.... would be nice to just turn it off.

PS .. in SysAid 8 (testing) I only see: First Name Last Name User Name Email Disabled

Thanks,
Matthijs
[Post New]29/06/2011 23:15:35
    Subject: Department under User Management
[Up]
SysAid#1
SysAid Mod


SysAider from release 6.5 Australia Pathfinder
Joined: 02/11/2008
Messages: 716
Offline
G'Day Matthijs,

The fields can be removed and added using the blue design cog icon at the top of the form. This is also what you use to change the columns you see in the list view.

This design cog is available throughout SysAid for this purpose.

Regards,
[Email]
[Post New]01/07/2011 06:01:00
    Subject: Re:Department under User Management
[Up]
matthys70
Super SysAider

SysAider from release 7.5 Netherlands
Joined: 18/04/2011
Messages: 74
Offline
Thanks, I'm now able to add remove fields to the list (didn't notice the customize button).

But still it doesn't explain where to fill in the Department field....

Matthijs
[Post New]08/07/2011 08:31:10
    Subject: Re:Department under User Management
[Up]
Inna
SysAid Customer Relations

Joined: 24/06/2010
Messages: 745
Offline
You should go to customize > lists > departments and fill the list there.

Thanks Inna
[Post New]08/07/2011 08:44:01
    Subject: Re:Department under User Management
[Up]
matthys70
Super SysAider

SysAider from release 7.5 Netherlands
Joined: 18/04/2011
Messages: 74
Offline
Okay thanks, I now get it (sorry).

Seems I needed to modify the "New end user" form and not the list, but sadly there I get "Available only in the Full Edition."

So I guess for the free version this is not possible, even if the list displays this field (which is a bit unusable at the moment as it can't be used in the free version).

Thanks,
Matthijs

[Post New]08/07/2011 09:17:49
    Subject: Re:Department under User Management
[Up]
Inna
SysAid Customer Relations

Joined: 24/06/2010
Messages: 745
Offline
So go a head and upgrade to full -you will enjoy it
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