Home    Forums    Feature Requests    Beta Issues    SysAid Resources    Documentation    Support
Hello Guest,  Login   
        
DOWNLOAD FREE EDITION
    
     Recent Topics    Hottest Topics    Online Members    Member Listing    Advanced Search
Where can I download the incremental updates like 8.0.07  XML
Forum Index » Helpdesk
 
Author Message
succorso
SysAider

SysAider from release 7.5
Joined: 06/06/2011
Messages: 14
Offline

I have heard version 8.0.07 is out. Where on this site is that file located? Do I download it from the site or from within the sysaid free application?
NWG-IT
Elite SysAider

SysAider from release 6 Netherlands Pathfinder
Joined: 07/01/2010
Messages: 203
Offline

succorso wrote:I have heard version 8.0.07 is out. Where on this site is that file located? Do I download it from the site or from within the sysaid free application?


I am really curious about this as well. can we sign up for this so we can be notified once a new update is relased?
We do get info about the big releases, but about the minor once i am interested too.
Jordanho
SysAider

SysAider from release 7.5 United States Pathfinder
Joined: 18/04/2011
Messages: 17
Offline

I just read about 8.0.07 a few minutes ago, but the only upgrade from the site's page is for 8.0.05 it seems. If you click your upgrade choice and edit the URL to point to 8.0.07 you can get to it.
I agree though. Being notified about minor upgrades would be nice, as it may help resolve or at least attempt to address any issues any of us may be having.
rchristensen
SysAider

SysAider from release 4.5 United States
Joined: 16/06/2008
Messages: 8
Offline

I can't even find the page anymore there you get these minor updates. I click on Support --> Upgrades --> Download Upgrades and it takes me to my personal support page to submit a case for help with SysAid. Where did they hide this page at?
Jordanho
SysAider

SysAider from release 7.5 United States Pathfinder
Joined: 18/04/2011
Messages: 17
Offline

rchristensen wrote:I can't even find the page anymore there you get these minor updates. I click on Support --> Upgrades --> Download Upgrades and it takes me to my personal support page to submit a case for help with SysAid. Where did they hide this page at?


The upgrade page is at http://www.ilient.com/release-upgrades.htm. If you scroll to the bottom you got your options. As I said it seems to just take you to 8.0.05, but finding and changing the version in the URL will take you to the right spot.
rchristensen
SysAider

SysAider from release 4.5 United States
Joined: 16/06/2008
Messages: 8
Offline

Oh ... I found an old email with a link to v.8.0.04 ... copied that URL and changed the version number in the link to 8.0.07.exe and got to the website to download this version. Good luck to others!
jbo
SysAider

SysAider from release 7.5 United States
Joined: 05/06/2011
Messages: 39
Offline

I think it would be nice to have a download page link with upgrades and release notes. I was able to download .7 changing the .5 to .7 in the link.

This needs to be easier.
Welsh
Elite SysAider


SysAider from release 6 United Kingdom Pathfinder
Joined: 21/06/2010
Messages: 125
Offline

Doesn't work for the Pro version. Anyone else got a working link?
desabhd
SysAider


SysAider from release 5.5 Argentina
Joined: 26/03/2010
Messages: 6
Offline

For Pro Version use:
http://helpdesk.ilient.com/CustomPage.jsp?pageName=download.html&fileName=SysAidServerPatchv8.0.07.exe&EndUserLink

kind regards,
Welsh
Elite SysAider


SysAider from release 6 United Kingdom Pathfinder
Joined: 21/06/2010
Messages: 125
Offline

That's great - cheers
NWG-IT
Elite SysAider

SysAider from release 6 Netherlands Pathfinder
Joined: 07/01/2010
Messages: 203
Offline



thanks, does someone know where to find patch notes?
I would like to know that before installing it blindly.
SGrim80
SysAider

SysAider from release 4 United States
Joined: 25/11/2008
Messages: 9
Offline

No matter what I do I cannot download the upgrade. I have tried IE and Mozilla and when I click to download it redirects me to my support portal. HELP! I have 7.5 pro right now. Trying to upgrade to 8.

This message was edited 1 time. Last update was at 05/07/2011 15:25:35

NWG-IT
Elite SysAider

SysAider from release 6 Netherlands Pathfinder
Joined: 07/01/2010
Messages: 203
Offline

can someone from SysAid post the patch notes?

and the proper download links for these patches/updates?

I am sure that would be greatly appreciated, as I see it know everyone is a bit confused about it all.
sarah
SysAid CEO


Meet me in Vegas - SysAid technology Conference - 28-30/4/2010
Joined: 14/04/2008
Messages: 547
Offline

Hello All,

Sorry for the confusion.
You could find the release notes using the below link:
http://www.ilient.com/bugs-fixed-8-0.htm#8.0.07

You could download the release from:

http://helpdesk.ilient.com/CustomPage.jsp?pageName=download.html&fileName=SysAidServerPatchv8.0.07.exe&EndUserLink


If someone need anything or have any question please feel free to contact us.


Thanks
Sarit
Forum Index » Helpdesk
Go to:   
Help Desk Software
Free Help Desk Software
Free Asset Management Software
SysAid Helpdesk Software
Web Based Help Desk Software
SysAid Help Desk Forum
General IT Discussion Forum
SysAid CSS Customer Service Software
Customer Support Software
   SysAid Technologies Ltd.
   Toll-Free phone center (U.S.): 1-800-686-7047
   Offices - U.S.617-231-0124
   Israel:+972-3-533-3675
   Email:helpdesk@sysaid.com
   Optimized by SEO Israel
   SysAid logos and other SysAid Technologies marks
   are trademarks or registered trademarks of
   SysAid Technologies Ltd.
   All Rights Reserved by SysAid Technologies Ltd.
   2002-2011
   Live Support Hours
   07:00 AM - 09:30 PM (UK)
   03:00 AM - 05:30 PM (EDT)

   We provide worldwide services, and we do our best
   to match the working times of customers from
   different time zones.

   SysAid Help Desk Software and Asset Management Software
Privacy Policy © Terms Of Use