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Online Users working, but showing no IP address  XML
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Author Message
EbroIN
Elite SysAider


SysAider from release 5.6 Germany Pathfinder
Joined: 25/03/2009
Messages: 244
Offline

Hi all,

I wonder if anybody is able to see the IP Address in the online users tab? I included this but it doesn't show the most current address. I'd love to see this enabled

Please see screenshot...

best regards

EbroIN
[Thumb - 2011-07-05 16h25_23.png]
 Filename 2011-07-05 16h25_23.png Download
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RonMexico
SysAider

SysAider from release 7 United States
Joined: 15/10/2010
Messages: 17
Offline

Doesn't work for me either.
ewatkins
SysAider

SysAider from release 7
Joined: 22/04/2010
Messages: 3
Offline

Does not work for us either, everything fine except for no IP addresses.
Matrix-Donald
Super SysAider


SysAider from release 7.5 United States
Joined: 11/10/2011
Messages: 78
Offline

Has anyone made any progress on this? I just opened a ticket with support. We are on 8.5.08 and it is still not showing.
NWG-IT
Elite SysAider

SysAider from release 6 Netherlands Pathfinder
Joined: 07/01/2010
Messages: 203
Offline

Matrix-Donald wrote:Has anyone made any progress on this? I just opened a ticket with support. We are on 8.5.08 and it is still not showing.


same here, no IP-address appearing
shlomi.sharon
SysAider

SysAider from release 7.5 Israel
Joined: 05/09/2011
Messages: 2
Offline

The IP field shows the address of the remote pc if you login using RDP.
If you login locally the IP field stays empty.
Same goes for the field "Client name" that gets "Console" for local logged on users.
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