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SNMP OID interpret values? snmp custom list?  XML
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[Post New]04/08/2011 09:39:01
    Subject: SNMP OID interpret values? snmp custom list?
[Up]
D.Maucher
SysAider

SysAider from release 7.5 Switzerland
Joined: 14/07/2011
Messages: 9
Offline
Hi,

I am having difficulties reading the status from an SNMP device with Sysaid.

The device oid x.x.x.x.x.x.x returns 3 different values:
1 = Unknown
2 = Normal
3 = Low

I've tried to create a new Asset Customized List, but Sysaid won't write in my Asset Customized List. (I can't choose it on the customized OIDs) Only the default Asset Customized List 2 appears in the dropdown menu, but it writes nothing in it if I choose it.

How can I configure Sysaid to interpret these values (keys) into String/Text/Caption?

I would be very grateful if you could assist me with this matter.


Best regards,
D.Maucher

This message was edited 2 times. Last update was at 04/08/2011 11:05:59
[Post New]04/08/2011 14:11:00
    Subject: Re:SNMP OID interpret values? snmp custom list?
[Up]
Ori
SysAid Customer Relations


Joined: 17/04/2008
Messages: 293
Location: Israel
Offline
Hey D.Maucher,

Did you try to create your own Customize OID's under Asset Management > Asset Settings > Customized SNMP OID-S ? on that page, you should your
required OID to the relevant field in SysAid (under the mapping field).

Please let me know what happens while you do so.. in addition, you can send us an email to helpdesk@sysaid.com with some screen shots for our investigation on this..

Best regards.
Ori Sharon.
SysAid support.
[WWW] [MSN]
[Post New]04/08/2011 14:25:14
    Subject: Re:SNMP OID interpret values? snmp custom list?
[Up]
D.Maucher
SysAider

SysAider from release 7.5 Switzerland
Joined: 14/07/2011
Messages: 9
Offline
Yes, i tried it to choose there for example Asset Customer List 2
And i defined Asset Customer List 2 with 3 Keys for the Value i get via snmp back.

Key
1
2
3
But nothing happend after snmp scan und asset update...

I can send you pictures if it is nessesary.

So what can i do?
[Post New]08/08/2011 09:45:55
    Subject: Re:SNMP OID interpret values? snmp custom list?
[Up]
Ori
SysAid Customer Relations


Joined: 17/04/2008
Messages: 293
Location: Israel
Offline
I can see that you also sent us an email to our helpdesk regarding this matter. Therefor, i have forwarded your request to the relevant person. He'll help you on this offline.

SysAid support.
[WWW] [MSN]
[Post New]08/08/2011 09:46:45
    Subject: SNMP OID interpret values? snmp custom list?
[Up]
D.Maucher
SysAider

SysAider from release 7.5 Switzerland
Joined: 14/07/2011
Messages: 9
Offline
Thanks
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