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Corrupt file....  XML
Forum Index » SysAid Installation & Beyond
 
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[Post New]29/08/2011 18:33:56
    Subject: Corrupt file....
[Up]
Vixer
SysAider


SysAider from release 6 United States SysAid Certified Meet me in Vegas - SysAid technology Conference - 28-30/4/2010
Joined: 03/05/2010
Messages: 5
Offline
Quick question, I'm backing up my server and I'm getting an error saything that this file is corrupt:

C:\SysAidServer\root\WEB-INF\db\default\seg0\c1b70.dat

It's roughly 34MB in size so theres some data in there.

So my questions:
What is this file?
Is it important to have backed up?
If I delete it will it be automatically recreated????

Hopefully this is in the right thread, if not will someone let me know and I'll move it.

Thanks for the help!
[Post New]07/09/2011 19:55:56
    Subject: Re:Corrupt file....
[Up]
michael_nahmias
SysAid Customer Relations


Joined: 20/01/2011
Messages: 98
Offline
Hi Vixer

I'm sorry for my delayed response. An indication that one of these files is corrupt may mean that there is some corruption is going on
In your DB and we may need to do a DB migration to resolve this. Please open a service request at helpdesk@sysaid.com and your account
manager will get back to you with instructions on how to go forward wit this.

Best regards
Michael Nahmias
Account manager
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