If you changed the ports when you did the installation, they seem to be overwritten, check in your survey link if there's a :8080. Take it out and it should go to the survey.
To correct it globally, this worked:
When you first install SysAid, you choose the listening port for Tomcat. The listening port becomes part of the SysAid URL:
In order to change the port which tomcat listens on, please do the following:
Access the computer on which the SysAid Server is installed.
Open the server.xml file located at ...\SysAidServer\tomcat\conf.
Locate the line:
<Connector port="8080" protocol="HTTP/1.1"
(Note that if you chose a different port during SysAid installation, that port number will be shown here instead of 8080.)
Change the value port="8080" to another convenient port (e.g. port="8180").
Open the serverConf.xml file located at ...\SysAidServer\root\WEB-INF\conf.
Check to see if you have the tag <serverURL>SysAidServerURL:PortNumber</serverURL> on the line below the tag <externalLoginClass>none<externalLoginClass>.
If you do not have this line, go to step 8.
If you do have this line, change PortNumber to the new port number you chose in step 4 above.
Save your changes and restart the SysAid Server service.
You must now use the new port number whenever you log in to SysAid.
This message was edited 1 time. Last update was at 15/10/2011 10:14:10