Home    Forums    Feature Requests    Beta Issues    SysAid Resources    Documentation    Support
Hello Guest,  Login   
        
DOWNLOAD FREE EDITION
    
     Recent Topics    Hottest Topics    Online Members    Member Listing    Advanced Search
LDAP Over SSL is not Working  XML
Forum Index » SysAid Integration
 
Author Message
[Post New]07/09/2011 03:58:58
    Subject: LDAP Over SSL is not Working
[Up]
Paul_ESC
SysAider

SysAider from release 7.5
Joined: 07/09/2011
Messages: 1
Offline
Hi,

Please help.
I'm having problem when I check on LDAP over SSL box under LDAP Configuration Wizard, and click on Check Setting, attachment error shown.
[Thumb - Error.jpg]
 Filename Error.jpg Download
 Description
 Filesize 32 Kbytes
 Downloaded:  0 time(s)

[Post New]18/01/2012 23:23:45
    Subject: Re:LDAP Over SSL is not Working
[Up]
jb1013
SysAider

SysAider from release 7.5 United States Pathfinder
Joined: 28/03/2011
Messages: 2
Offline
Did you ever get a resolution to this issue?

I'm having the same problem.

Thanks!
[Post New]27/01/2012 14:42:55
    Subject: Re:LDAP Over SSL is not Working
[Up]
lcdguy
SysAider

SysAider from release 7.5 Canada
Joined: 18/04/2011
Messages: 2
Offline
we were having a similar problem with our installation. It was found that the issue was we were using 2008 r2. when we tried it with a dc running non r2 the wizard worked fine. However the password services still won't recognize the new secure connection.
[Post New]01/02/2012 23:54:22
    Subject: LDAP Over SSL is not Working
[Up]
Pfeiffer
SysAider

SysAider from release 7.5 Denmark
Joined: 01/02/2012
Messages: 7
Offline
I have the same issue and cannot use the password services
[Post New]24/02/2012 12:07:55
    Subject: Re:LDAP Over SSL is not Working
[Up]
HIFRS
SysAider


SysAider from release 7.5 United Kingdom
Joined: 24/02/2012
Messages: 1
Offline
I'm having the same issue.

I have set up SysAid on Windows Server 2008 R2, and setup the LDAP connection over SSL using the Wizard and it says it connects fine, but when I go to password services it is saying SSL it not enabled over LDAP.

So I can not use the Password Services and it's doing my head in.
[Post New]05/03/2012 21:07:56
    Subject: LDAP Over SSL is not Working
[Up]
Pfeiffer
SysAider

SysAider from release 7.5 Denmark
Joined: 01/02/2012
Messages: 7
Offline
I managed to get mine working after I followed the following:

http://social.technet.microsoft.com/Forums/en-US/windowsserver2008r2networking/thread/126c3644-3632-407b-a850-72be82766849/

Once the connection was working, I was able to restart the SysAid Server service and now password services are working.

Hope that helps.
Forum Index » SysAid Integration
Go to:   
Help Desk Software
Free Help Desk Software
Free Asset Management Software
SysAid Helpdesk Software
Web Based Help Desk Software
SysAid Help Desk Forum
General IT Discussion Forum
SysAid CSS Customer Service Software
Customer Support Software
    SysAid Technologies Ltd.
   Toll-Free phone center (U.S.): 1-800-686-7047
   Offices - U.S.617-231-0124
   Israel:+972-3-533-3675
   Skype account:ilient
   Email:helpdesk@sysaid.com
   Optimized by SEO Israel
   SysAid logos and other SysAid Technologies marks
   are trademarks or registered trademarks of
   SysAid Technologies Ltd.
   All Rights Reserved by SysAid Technologies Ltd.
   2002-2011 		   Live Support Hours
   07:00 AM - 09:30 PM (UK)
   03:00 AM - 05:30 PM (EDT)

   We provide worldwide services, and we do our best
   to match the working times of customers from
   different time zones.

   SysAid Help Desk Software and Asset Management Software
Privacy Policy © Terms Of Use