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![[Post New]](/Sysforums/templates/default/images/icon_minipost_new.gif) 08/09/2008 12:27:07
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krob0328
SysAider
Joined: 05/09/2008
Messages: 6
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Is there a way to manually install the SR program to local computers without deploying them from the main computer?
Keith
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08/09/2008 13:21:12
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simplydobermans
SysAider
Joined: 16/06/2008
Messages: 43
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there are three ways that i know of to install sysaid agent to a computer
1) deploy sysaid, administration tool
2) login to sysaid with administrator account, from computer to install on, and go to <Preferences> <Download> and sysaid agent link
3) create a link for an email to send to user http://sysaid-server:port/download/FILE-needed
select the file needed that you would need to for your install,
SysAidAgent.exe
SysAidAgent.msi
SysAidAgentUpdate.exe
SysAidTools.exe
sysaid-linux.tar.gz
don't forget to give them your server info from the download page, it is need during installation
Your server URL
Your account
Serial key for your account
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08/09/2008 14:21:02
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krob0328
SysAider
Joined: 05/09/2008
Messages: 6
Offline
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If I manually do it this way will I be able to see these users on my sysaid on my computer?
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09/09/2008 09:56:37
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Haim
SysAid Wiz
Joined: 15/04/2008
Messages: 2449
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Hey there.
The agent function the same way with all deployment methods, so there is no difference in the performance or information being sent between remote deployment or local deployment.
Best regards.
Haim
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Pushing IT forward |
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11/09/2008 02:32:42
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IT Manager
SysAider
Joined: 25/06/2008
Messages: 43
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I just put together a script and used the GPO to deploy it to all my pc-s...
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11/09/2008 20:55:23
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maqsa
SysAider
Joined: 29/08/2008
Messages: 12
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Hello Keith,
Goto
Documentation > Guide 3: Getting Started Guide > Page 20
(B. Automatic deployment with a login script for Windows)
And you can use the "SysAidAgent.exe" either by a wizard (wich will prompt you the config details) or creating a script with the configuration you decide...
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07/10/2008 09:26:18
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CASISA
SysAider
Joined: 07/10/2008
Messages: 3
Offline
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Hi all, i was trying to add this to the log in script but i keep gettin error 800A0400 on the first "\"
y:\sysaid\sysaidagent.exe /VERYSILENT /URL http://########## /account ########## /serial ################ /install once /AllowRegister N /AllowRemoteControl Y /SubmitSRShortcut SysAid /HotKey Alt + F11 /Interval 30 /ConfirmRC N /RandomMachineID N /AllowSubmitSR N
Does any1 knows what im doing wrong??
Thanks in advance, and sry for my english.
EDIT: Solved adding a "wshshell.run " before the whole sentence  
EDIT 2: I'm currently having problem with the shortcut, it doesn't create it at all, any idea?
This message was edited 3 times. Last update was at 07/10/2008 10:09:18
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14/10/2008 08:38:02
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CASISA
SysAider
Joined: 07/10/2008
Messages: 3
Offline
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Besides that, u can't install it if the end user is not an administrator, i did some runas etc... but im having to many problems to solve it, theres a SIMPLY way to install this stuff on the whole lan without going pc by pc?? the deploy system doesn't work for me, in some end pc's i just get "can't connect to computer bla bla"
Can any sysaid supporter help this out please??
This message was edited 1 time. Last update was at 14/10/2008 08:40:29
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14/10/2008 17:29:03
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Haim
SysAid Wiz
Joined: 15/04/2008
Messages: 2449
Offline
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CASISA wrote:Besides that, u can't install it if the end user is not an administrator, i did some runas etc... but im having to many problems to solve it, theres a SIMPLY way to install this stuff on the whole lan without going pc by pc?? the deploy system doesn't work for me, in some end pc's i just get "can't connect to computer bla bla"
Can any sysaid supporter help this out please??
What about group policy? is this possible in your network?
If so, please follow the below instructions:
The SysAidAgent.msi file can be downloaded at http://helpdesk.ilient.com/CustomPage.jsp?pageName=download.html&fileName=SysAidAgent.msi&EndUserLink. You can deploy the SysAid agent using the MSI package in two ways.
1. Using a login script with the following syntax:
msiexec /q /I SysAidAgent.msi SERVERURL="http://serverhost:8080" ACCOUNT=account SERIAL=serial
Replace account and serial with the appropriate information as it appears on the Downloads page of your SysAid.
Other optional parameters (with the default values) are as follows:
ALLOWREMOTECONTROL (default value="Y")
ALLOWSUBMITSR (default value="Y")
CONFIRMRC (default value="Y")
FIRSTTIME (default value="Y")
HOTKEY (default value="122")
INTERVAL (default value="30")
LOGLEVEL (default value="0")
PROXYPORT (default value="0")
PROXYSERVER (default value="none")
RANDOMMACHINEID (default value="N")
SUBMITSRSHORTCUT (default value="SysAid")
2. Using a group policy.
When you deploy the agent using a group policy, you need to edit the MSI package to include your unique parameters. You can edit the MSI package using Microsoft Orca (available at http://astebner.sts.winisp.net/Tools/Orca.zip).
a) Open SysAidAgent.msi using Orca and click on “Transform” -> “New Transform”.
b) Click on “Property” on the Table pane, and you should find the same parameters described above.
c) You must modify at least the ACCOUNT, SERIAL and SERVERURL parameters, and you can also modify the optional parameters.
d) When you finish, click on “Transform” -> “Generate Transform” and save the file as SysAidAgent.mst.
This MST file will be good for future versions as well, so make sure to keep a copy of it. Now you can use the MSI and MST files to publish the agent using a group policy.
best regards.
Haim
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Pushing IT forward |
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21/10/2008 07:38:53
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CASISA
SysAider
Joined: 07/10/2008
Messages: 3
Offline
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Haim, 1st of all, many thanks to you, and yes, i can install it using group policy, i was just trying to figure out how to set the parameters...
You are the one!!!!!
Thanks alot! ill try this today!!
Really appreciated!
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22/10/2008 16:38:55
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stheobald
SysAider
Joined: 12/09/2008
Messages: 4
Offline
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Can you advise on how (if possible) to modify this script to delete all prior version installs of SysAid before the latest one is installed?
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15/02/2009 18:33:44
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techguy
SysAid Mod
Joined: 11/06/2008
Messages: 1506
Location: England
Offline
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stheobald wrote:Can you advise on how (if possible) to modify this script to delete all prior version installs of SysAid before the latest one is installed?
Hi Stheobald, I am very sorry it appears that not one of your 4 postings to the forum ever received replies, I hope that you haven't given up on the community. Again this posting will hopefully attract a reply
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Need help? Try the SysAid wiki first! - http://sites.google.com/site/sysaidwiki |
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16/02/2009 16:26:41
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Haim
SysAid Wiz
Joined: 15/04/2008
Messages: 2449
Offline
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stheobald,
There is no need to remove previous version of the agent before installing a new one, as the agent will simply overwrite the previous version.
Best regards.
Haim
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Pushing IT forward |
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20/07/2009 09:34:55
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Chucky
SysAider
Joined: 01/07/2009
Messages: 6
Offline
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Hello all,
Apologies for posting into an older topic but it seems to cover my question.
We're about to start our deployment of the Agent to our estate using Group Policy. I've tweaked the settings that I need to but it's been decided to change the shortcut key from F11 to CTRL+F11. In the transform file and in the agent Deployment PDF it states that F11 equals the value 122. How do I find out what value CTRL+F11 would equate to in order to enter this as the HOTKEY value within the transform?
Cheers.
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20/07/2009 11:12:02
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Haim
SysAid Wiz
Joined: 15/04/2008
Messages: 2449
Offline
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In order to set the HotKey value in the login script, you will need to find the decimal value for the HotKey. To find the value you need to put after the /hotkey switch, please follow the steps below:
On the machine with the administrator tool installed:
1. Open the deployment tool, go to Edit -> Settings.
2. Change the HotKey to what you want.
3. Deploy to one client machine.
On the client machine:
4. Confirm that the HotKey works.
5. Open regedit and browse to [HKEY_LOCAL_MACHINE\SOFTWARE\Ilient\Agent].
6. Find the DWORD "HotKey" and open it.
7. Make sure that you are viewing the decimal value, and not the hexadecimal value.
This decimal value is what you need to put after the /hotkey switch in the login script. It will set the value to what you specified in step 2.
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