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Migration from Spiceworks to SysAid  XML
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[Post New]15/12/2011 16:32:19
    Subject: Migration from Spiceworks to SysAid
[Up]
Kevin
SysAider

SysAider from release 7.5 Canada
Joined: 13/12/2011
Messages: 2
Offline
I've got a Spiceworks system which has been handed to me by a previous system admin.
There are a large number of tickets which I would like to transfer to SysAid.
I am currently testing the Free edition which seem to forbid import.
Can anyone confirm that such a migration can take place and if so, how?

Thanks

Kevin
[Post New]15/12/2011 16:45:49
    Subject: Re:Migration from Spiceworks to SysAid
[Up]
Brandon.A
SysAider

SysAider from release 7.5 United States
Joined: 29/11/2011
Messages: 6
Offline
In Spiceworks you can export all tickets to a csv file and I *think* you can import that csv into SysAid. Let me double check the steps for importing and I'll let you know.
EDIT: Maybe you can't import. http://www.ilient.com/Sysforums/posts/list/3868.page

This message was edited 1 time. Last update was at 15/12/2011 16:46:56
[Post New]15/12/2011 16:58:06
    Subject: Re:Migration from Spiceworks to SysAid
[Up]
Kevin
SysAider

SysAider from release 7.5 Canada
Joined: 13/12/2011
Messages: 2
Offline
Looks like, at this point, it would be a special request when I switch to the purchased version.
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