Home    Forums    Feature Requests    Beta Issues    SysAid Resources    Documentation    Support
Hello Guest,  Login   
        
DOWNLOAD FREE EDITION
    
     Recent Topics    Hottest Topics    Online Members    Member Listing    Advanced Search
HotKey value when using Automatic deployment with a login script  XML
Forum Index » Asset Management
 
Author Message
[Post New]11/09/2008 21:35:39
    Subject: HotKey value when using Automatic deployment with a login script
[Up]
maqsa
SysAider

SysAider from release 5.5 Mexico
Joined: 29/08/2008
Messages: 12
Offline
Hello,

In the parameter when using the automatic deployment with a login script, one of the parameters is the hotkey number. According to the manual:

"...Once SysAid is deployed across your network, users will be able to launch the system by clicking a hotkey, for example F11. However login script does not understand F11, it identifies a location of a key within the keyboard from the registry and assigns it according to its numeric placement (e,g. F11 has a value of 122)..."

My question is, which would be the value if I want to use CTRL+F2 ???

Thanks...

[Post New]12/09/2008 01:42:43
    Subject: HotKey value when using Automatic deployment with a login script
[Up]
Haim
SysAider

Joined: 15/04/2008
Messages: 2449
Offline
Hello!

Here is a few steps to find the value you need to put after the /hotkey switch.

On the machine with the administrator tool installed:
1: Open the deployment tool, go to edit -> settings
2: change the hotkey to what you want
3: deploy to one client machine

On the client machine
4: Confirm that the hotkey works
5: Open regedit and browse to
[HKEY_LOCAL_MACHINE\SOFTWARE\Ilient\Agent]
5: find the DWORD "HotKey" and open it.
6: make sure that you're looking at the decimal value, and not the hexadecimal value.

This decimal value is what you need to put after the /hotkey switch in the login script. It will set it to the value you specified in step 2

Best regards.
Haim
Pushing IT forward
[Post New]12/09/2008 13:03:08
    Subject: HotKey value when using Automatic deployment with a login script
[Up]
maqsa
SysAider

SysAider from release 5.5 Mexico
Joined: 29/08/2008
Messages: 12
Offline
It was 562

Thank you!
[Post New]04/01/2011 14:00:24
    Subject: HotKey value when using Automatic deployment with a login script
[Up]
pcmh-it
SysAider

SysAider from release 6.5 United States
Joined: 16/07/2010
Messages: 4
Offline
What would the value be for Alt-F11?
[Post New]04/01/2011 14:02:16
    Subject: Re:HotKey value when using Automatic deployment with a login script
[Up]
pcmh-it
SysAider

SysAider from release 6.5 United States
Joined: 16/07/2010
Messages: 4
Offline
What would the value be for Alt-F11? And how did you come up with that figure?

This message was edited 1 time. Last update was at 04/01/2011 14:06:08
[Post New]06/01/2011 14:47:40
    Subject: Re:HotKey value when using Automatic deployment with a login script
[Up]
Inna
SysAid Customer Relations

Joined: 24/06/2010
Messages: 735
Offline
Dear pcmh-it,

Like Haim said in his post simply go to the Deploy SysAid tool, click Edit > Settings, set the hotkey I want there and hit OK. At that moment, the tool’s properties are updated in the registry.



If you open the registry editor (Start > Run > regedit > OK) and go to HKLM\SOFTWARE\Ilient\Deploy, you’ll see the code in the HotKey value (the decimal value).

Thanks Inna
Forum Index » Asset Management
Go to:   
Help Desk Software
Free Help Desk Software
Free Asset Management Software
SysAid Helpdesk Software
Web Based Help Desk Software
SysAid Help Desk Forum
General IT Discussion Forum
SysAid CSS Customer Service Software
Customer Support Software
    SysAid Technologies Ltd.
   Toll-Free phone center (U.S.): 1-800-686-7047
   Offices - U.S.617-231-0124
   Israel:+972-3-533-3675
   Skype account:ilient
   Email:helpdesk@sysaid.com
   Optimized by SEO Israel
   SysAid logos and other SysAid Technologies marks
   are trademarks or registered trademarks of
   SysAid Technologies Ltd.
   All Rights Reserved by SysAid Technologies Ltd.
   2002-2011 		   Live Support Hours
   07:00 AM - 09:30 PM (UK)
   03:00 AM - 05:30 PM (EDT)

   We provide worldwide services, and we do our best
   to match the working times of customers from
   different time zones.

   SysAid Help Desk Software and Asset Management Software
Privacy Policy © Terms Of Use