Home    Forums    Feature Requests    Beta Issues    SysAid Resources    Documentation    Support
Hello Guest,  Login   
        
DOWNLOAD FREE EDITION
    
     Recent Topics    Hottest Topics    Online Members    Member Listing    Advanced Search
Replacing the SSL certificate on Sysaid 8.0.07 server  XML
Forum Index » SysAid Installation & Beyond
 
Author Message
Bryan Hunt
SysAider

SysAider from release 7.5 United States
Joined: 19/01/2012
Messages: 1
Offline

Hello,

I have seen some scattered articles about installing an SSL cert into the Sysaid/Tomcat environment, but I have not been able to get the process to work.

What I have:
- An exported .pfx file with: the private key; the certificate; two chain certificates for the CA.
- OpenSSL installed.
- Keytool installed.
- Keystore Explorer 4.0.1 installed.

There is already a .keystore file for the server, but the certificate has expired. So no need to update the config files for Tomcat, just need to generate a proper .keystore file.

My understanding of what I need to do is export the private key and the 3 certificates from the .pfx file and import them into a new .keystore file. Them move the .keystore file to the Sysaidserver directory and restart the sysaid service.

If this is correct, can someone detail the exact steps/commands to use to execute the export/import process.

Thanks for any help that you can give.

Bryan Hunt
Forum Index » SysAid Installation & Beyond
Go to:   
Help Desk Software
Free Help Desk Software
Free Asset Management Software
SysAid Helpdesk Software
Web Based Help Desk Software
SysAid Help Desk Forum
General IT Discussion Forum
SysAid CSS Customer Service Software
Customer Support Software
   SysAid Technologies Ltd.
   Toll-Free phone center (U.S.): 1-800-686-7047
   Offices - U.S.617-231-0124
   Israel:+972-3-533-3675
   Skype account:ilient
   Email:helpdesk@sysaid.com
   Optimized by SEO Israel
   SysAid logos and other SysAid Technologies marks
   are trademarks or registered trademarks of
   SysAid Technologies Ltd.
   All Rights Reserved by SysAid Technologies Ltd.
   2002-2011
   Live Support Hours
   07:00 AM - 09:30 PM (UK)
   03:00 AM - 05:30 PM (EDT)

   We provide worldwide services, and we do our best
   to match the working times of customers from
   different time zones.

   SysAid Help Desk Software and Asset Management Software
Privacy Policy © Terms Of Use