Home    Forums    Feature Requests    Beta Issues    SysAid Resources    Documentation    Support
Hello Guest,  Login   
        
DOWNLOAD FREE EDITION
    
     Recent Topics    Hottest Topics    Online Members    Member Listing    Advanced Search
New service request #10,163 -> change to #10163  XML
Forum Index » SysAid Integration
 
Author Message
[Post New]26/01/2012 21:33:49
    Subject: New service request #10,163 -> change to #10163
[Up]
ThomasMagnum
SysAider

SysAider from release 7.5 Germany
Joined: 01/08/2011
Messages: 1
Offline
Email notifications show a comma in the service request number, i.e. #10,163

I would like to change that to #10163 and have been told to modify the translate file. I have been told to do the following:

Go to Customize -> Translate, download the translation file in your chosen language, save it on your computer and change the appropriate fields from

{0,number,integer}
to
{0,number,#0}

But that has no effect, the format is still #10,163

Who can help?
[Post New]01/04/2012 14:22:38
    Subject: Re:New service request #10,163 -> change to #10163
[Up]
zehavit
SysAid Customer Relations

Joined: 23/11/2011
Messages: 27
Offline
Hi THomasMagnum, thanks for your post!

In order to remove the comma separator for thousands between numbers (ex. 1500 instead of 1,500), please do the following:

Go to Preferences -> Customize -> Translate tab and change the appropriate fields from

{0,number,integer}

to

{0,number,#0}

For example, if you want to apply the change to notifications, please change this value in the field starting with sr.notif.


Best regards,
Zehavit Belo
Customer Relations
Forum Index » SysAid Integration
Go to:   
Help Desk Software
Free Help Desk Software
Free Asset Management Software
SysAid Helpdesk Software
Web Based Help Desk Software
SysAid Help Desk Forum
General IT Discussion Forum
SysAid CSS Customer Service Software
Customer Support Software
    SysAid Technologies Ltd.
   Toll-Free phone center (U.S.): 1-800-686-7047
   Offices - U.S.617-231-0124
   Israel:+972-3-533-3675
   Skype account:ilient
   Email:helpdesk@sysaid.com
   Optimized by SEO Israel
   SysAid logos and other SysAid Technologies marks
   are trademarks or registered trademarks of
   SysAid Technologies Ltd.
   All Rights Reserved by SysAid Technologies Ltd.
   2002-2011 		   Live Support Hours
   07:00 AM - 09:30 PM (UK)
   03:00 AM - 05:30 PM (EDT)

   We provide worldwide services, and we do our best
   to match the working times of customers from
   different time zones.

   SysAid Help Desk Software and Asset Management Software
Privacy Policy © Terms Of Use