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Attach screenshot to notification email for SRs?  XML
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[Post New]07/02/2012 22:51:24
    Subject: Attach screenshot to notification email for SRs?
[Up]
Jason Nocks
SysAider

SysAider from release 7.5 United States
Joined: 15/12/2011
Messages: 3
Offline
Hey,
It's nice to be able to customize the notification emails. Also, you can add a link to attachments with:
$LinkToAttachments

Is there a way to attach the screenshot to the Service Request notification emails?

Cheers.
[Post New]01/04/2012 14:08:47
    Subject: Re:Attach screenshot to notification email for SRs?
[Up]
zehavit
SysAid Customer Relations

Joined: 23/11/2011
Messages: 27
Offline
Hi Jason Nocks, thank you for the post!

Currently the email notifications area can only have links to attachments and not actual ones. However you may submit a service request for a feature and we will forward it to our development team.


Best regards,
Zehavit Belo
Customer Relations
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