we are using SysAid 8.1 Enterprise Edition.
we have a problem with the snmp custom text fields. They are not able to update themself.
If we scan a device for the first time SysAid reads everything without a problem.
But then we can define updatejops etc or run an update manual. No other value will be importet.
1. OID for SNMP Custom Text definiert.
2 SNMP Custom Text auf Monitor page placed.
3. Run SNMP Scan to find device. (HP Procurve Switch 2915G)
=> All values are found. Great!
4. Changed some details in the device (HP Procurve Switch 2915G)
5 Run Update Asset
=> Nothing Happend
6. Run SNMP Scan
=> Asset Found, but no values importet.
What can we do?
This message was edited 2 times. Last update was at 22/02/2012 09:20:56