i've just got an other question.
I want to add a new field (called "NPR und FAX Nummer") when user chose the category "Drucker und Fax". If he chose another category the fiel shouldn't be visible.
First I rename the field "sr.cust_text1" in the following File:
sysaid_text_de_CH.utf8.properties
this works and i can add it to the end user portal
Then i found an Guidance to add the field only when a specific category is chosen...
i tried this in file "<installpath>\SysAidServer\root\WEB-INF\conf\html\submit-service-request.htm"
but i always see the field... where is my fault?
and maybe you know how can i make the field required...?
SysAid Technologies Ltd.
Toll-Free phone center (U.S.): 1-800-686-7047
Offices - U.S.617-231-0124
Israel:+972-3-533-3675
Email:helpdesk@sysaid.com
Optimized by SEO Israel
SysAid logos and other SysAid Technologies marks
are trademarks or registered trademarks of
SysAid Technologies Ltd.
All Rights Reserved by SysAid Technologies Ltd.
2002-2011
Live Support Hours
07:00 AM - 09:30 PM (UK)
03:00 AM - 05:30 PM (EDT)
We provide worldwide services, and we do our best
to match the working times of customers from
different time zones.
SysAid Help Desk Software and Asset Management Software