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Add a field for specific category  XML
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pineapple
SysAider


SysAider from release 7.5 Switzerland
Joined: 13/12/2011
Messages: 17
Offline

Hi at all

i've just got an other question.
I want to add a new field (called "NPR und FAX Nummer") when user chose the category "Drucker und Fax". If he chose another category the fiel shouldn't be visible.

First I rename the field "sr.cust_text1" in the following File:
sysaid_text_de_CH.utf8.properties
this works and i can add it to the end user portal

Then i found an Guidance to add the field only when a specific category is chosen...
i tried this in file "<installpath>\SysAidServer\root\WEB-INF\conf\html\submit-service-request.htm"



but i always see the field... where is my fault?
and maybe you know how can i make the field required...?

thank you
zehavit
SysAid Customer Relations

Joined: 23/11/2011
Messages: 37
Offline

Dear pineapple,

Thank you for the post.

Basically it is possible to do as a special project.

If interest you, kindly open a service request at helpdesk@sysaid.com

Thank you,

Zehavit,
SysAid.
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