Interesting morning already today - came in nice and early this morning, signed onto the helpdesk with my usual account and only got an end user portal. Most strange.
Rewind 24 hours and I was upgrading the helpdesk to 8.5.04 and noticed the LDAP tab was listing a lot of OUs that no longer exist despite updating on a daily basis. I updated the LDAP info and tested the settings until they work. All happy, head home for the day etc.
Only thing was - I'd put "domain" and not "domain.local". Now I seem to have a mix of domain and domain.local accounts (so double the previous number) as well as having to put domain\username to get to the right portal.
So my question is - how do I quickly remove the incorrect domain so everyone is back to just using their username to sign in?