David Cohen Technical Writer
Joined: 10/07/2008
Messages: 581
Offline
Hi desabhd,
In version 8.5, all LDAP users now have a domain as well as a username. Therefore, the Network User option became superfluous. Choose Domain and user and you should have the same behavior you had before.
We have a domain in each geographic location and access to a remote data center with another domain.
The previous method work for us, while the current one as it takes the domain of the pc, but sysaid works on "other", and that is not what we want.
SysAid Technologies Ltd.
Toll-Free phone center (U.S.): 1-800-686-7047
Offices - U.S.617-231-0124
Israel:+972-3-533-3675
Email:helpdesk@sysaid.com
Optimized by SEO Israel
SysAid logos and other SysAid Technologies marks
are trademarks or registered trademarks of
SysAid Technologies Ltd.
All Rights Reserved by SysAid Technologies Ltd.
2002-2011
Live Support Hours
07:00 AM - 09:30 PM (UK)
03:00 AM - 05:30 PM (EDT)
We provide worldwide services, and we do our best
to match the working times of customers from
different time zones.
SysAid Help Desk Software and Asset Management Software