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Auto-populate Request user  XML
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[Post New]01/03/2012 21:35:22
    Subject: Auto-populate Request user
[Up]
Evan
Super SysAider

SysAider from release 5.6 United States
Joined: 24/12/2008
Messages: 75
Offline
This morning I did some work to resolve the network discovery tools by applying windows updates. There were many .net updates to be installed.

I fixed the network discovery tools, but now i am having some other issues:

-request user field take forever to populate, and when it does it only shows 20 out of my 200+ users. Previously i would be able to type a name and the field would auto-populate. That is not working.

-It is also taking an extremely long time to close and save a ticket. At least 15-20 seconds. Much long than in the past.

Any thoughts?

-Evan

--just noticed this also an issue with asssigned user field.

This message was edited 1 time. Last update was at 07/03/2012 16:22:54
[Post New]06/03/2012 14:05:03
    Subject: Auto-populate Request user
[Up]
Evan
Super SysAider

SysAider from release 5.6 United States
Joined: 24/12/2008
Messages: 75
Offline
Just wondering if a memory upgrade would help this issue?

Anyone know the server requirements for 8.5
[Post New]06/03/2012 14:10:23
    Subject: Re:Auto-populate Request user
[Up]
CarlH
Elite SysAider

SysAider from release 4.5 United States Pathfinder
Joined: 30/01/2009
Messages: 178
Offline
My Java.exe process is taking about 136,000K at the moment...I installed 8.5.05 about an hour ago, so that number may be low
[Post New]06/03/2012 14:17:11
    Subject: Re:Auto-populate Request user
[Up]
Evan
Super SysAider

SysAider from release 5.6 United States
Joined: 24/12/2008
Messages: 75
Offline
My java right now is at 385,832. Only two admins are in the system.
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