Home    Forums    Feature Requests    Beta Issues    SysAid Resources    Documentation    Support
Hello Guest,  Login   
        
DOWNLOAD FREE EDITION
    
     Recent Topics    Hottest Topics    Online Members    Member Listing    Advanced Search
Summing Up Activities for Reports  XML
Forum Index » Analyzer/Reporting
 
Author Message
[Post New]23/03/2012 20:42:52
    Subject: Summing Up Activities for Reports
[Up]
LukeAMotion
SysAider

SysAider from release 7.5 United States
Joined: 23/03/2012
Messages: 4
Offline
We are using the Activities field quite a bit to indicate how much time we are spending on SR.

I'd like the ability to report how much total activity time an administrator entered per day, week, month, year.

I'd also like to be able to group that activity time by project. For example, I'd like to know how much total activity time I spent last week on a particular project, or on a particular category, or any other field. (i.e. 5 hours on project x last week)

I've tried doing this with the report wizard but it never spits it out right.
[Post New]23/03/2012 20:44:35
    Subject: Re:Summing Up Activities for Reports
[Up]
LukeAMotion
SysAider

SysAider from release 7.5 United States
Joined: 23/03/2012
Messages: 4
Offline
Also a day by day break down would be nice too.

I'd like to look at last week and have it tell me:

Monday - 4 hours (50%) was on project x, 3 hours (30%) was on project y, and 1 hour (20%) was on project z.
Forum Index » Analyzer/Reporting
Go to:   
Help Desk Software
Free Help Desk Software
Free Asset Management Software
SysAid Helpdesk Software
Web Based Help Desk Software
SysAid Help Desk Forum
General IT Discussion Forum
SysAid CSS Customer Service Software
Customer Support Software
    SysAid Technologies Ltd.
   Toll-Free phone center (U.S.): 1-800-686-7047
   Offices - U.S.617-231-0124
   Israel:+972-3-533-3675
   Email:helpdesk@sysaid.com
   Optimized by SEO Israel
   SysAid logos and other SysAid Technologies marks
   are trademarks or registered trademarks of
   SysAid Technologies Ltd.
   All Rights Reserved by SysAid Technologies Ltd.
   2002-2011 		   Live Support Hours
   07:00 AM - 09:30 PM (UK)
   03:00 AM - 05:30 PM (EDT)

   We provide worldwide services, and we do our best
   to match the working times of customers from
   different time zones.

   SysAid Help Desk Software and Asset Management Software
Privacy Policy © Terms Of Use