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certain functions slower since move to 8.05.05  XML
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tmartinac
SysAider


SysAider from release 4.5 United States
Joined: 17/06/2008
Messages: 8
Location: Fort Collins, CO
Offline

OS: Windows Server 2008
Server Environment: VM
Database: SQL DB located on different server

Our environment seemed to be running well prior to the 8.05 upgrade. After the upgrade, it seems like there are a few functions that are running slower than before, almost to the point of timeout.

- logging in
- applying SR updates

Is there something I should be looking for when troubleshooting this issue? Currently, Sysaid is the only thing running on this server.

Thank you

[WWW] [MSN]
5.7FSN
SysAid Wiz

SysAider from release 7 United States Pathfinder
Joined: 15/04/2010
Messages: 375
Offline

What's the hardware specs on the server? I was told 4 GB of ram was min for 8.5..
tmartinac
SysAider


SysAider from release 4.5 United States
Joined: 17/06/2008
Messages: 8
Location: Fort Collins, CO
Offline

I'm running 4GB
[WWW] [MSN]
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