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Forum Index » SysAid Installation & Beyond
 
Author Message
TRS
SysAider

SysAider from release 7.5
Joined: 29/03/2012
Messages: 2
Offline

I have uninstalled Sysaid Server & Agent from my system running XP Pro and moved onto another Server with no problems.

However my XP PC still tries to run the program Ilitask.exe when I press the F11 key.

How do I disable the F11 key ?

Thank you.
DanoH5656
Elite SysAider


SysAider from release 7.5 United States
Joined: 28/03/2012
Messages: 150
Offline

Did you uninstall the agent using the SysAid administrator tools or some other method?
DanoH5656
Elite SysAider


SysAider from release 7.5 United States
Joined: 28/03/2012
Messages: 150
Offline

Also, maybe this is a stupid question, but did you restart the computer? I just did an uninstall on my machine and the hotkey functioned until I performed a restart.

Good thing to note if the agent is going to be uninstalled on a server.
TRS
SysAider

SysAider from release 7.5
Joined: 29/03/2012
Messages: 2
Offline

DanoH5656 wrote:Also, maybe this is a stupid question, but did you restart the computer? I just did an uninstall on my machine and the hotkey functioned until I performed a restart.

Good thing to note if the agent is going to be uninstalled on a server.


I uninstalled using the Windows Add Remove Programs.

I have restarted the PC several times.

The F11 key still tries to run shortcut.
DanoH5656
Elite SysAider


SysAider from release 7.5 United States
Joined: 28/03/2012
Messages: 150
Offline

If you run the administrator deploy tool, does it say that it is alive?
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