Customization of Various color schemes

Home

Forums

Feature Requests

Beta Issues

SysAid Resources

Documentation

Support

Hello Guest,

DOWNLOAD FREE EDITION

Recent Topics

Hottest Topics

Online Members

Member Listing

Advanced Search

Customization of Various color schemes

Forum Index » SysAid Installation & Beyond

Author

Message

09/05/2012 20:39:16

Subject: Customization of Various color schemes

04Mach1
SysAider

SysAider from release 6

Meet me in Vegas - SysAid technology Conference - 28-30/4/2010

Joined: 17/09/2010
Messages: 5
Offline

Hey all! I recently upgraded to sysaid v8.5.08 and I like it so far. However, before our upgrade we had changed the color scheme around to match some of our company's colors. (Not that we don't like the grey/green of sysaid

)

However, I backed up the necessary files (have not imported or uploaded any of the old files yet) but our sysaid pages seem to be of a mixed variety now and the color schemes are broken. Some pages are half green and half our company's red.

What files in particular affect this, and how can I go about editing the color scheme? I've looked into the customization section of sysaid but I don't see anything that has to do with specific coloring. Additionally, we did not have a custom html configuration that needed to be backed up because the folder was empty before our update.

If anyone else has had similar issues after updating, let me know. I haven't been able to find any information regarding this particular issue.

Thanks!

Jeff

10/05/2012 14:33:00

Subject: Re:Customization of Various color schemes

sarah
SysAid CEO

Joined: 14/04/2008
Messages: 547
Offline

Hello,

Currently SysAid configuration does not support changing colors of your user interface.
You can achieve that by customizing your CSS.CSS file.
The problem is that you would have to do it again and again with every release and if anything got broken and you need our assistance to fix it for you it will be outside of our support contract.

The fact that you see red and greens means that our development team played around with the CSS files this release.
I do agree that we need it.
Would you like me to forward your post to our FR forum???
You will get to speck to our PM and get People to vote for you FR.
Highest voted FR gets implemented.

Thanks
Sarah

Forum Index » SysAid Installation & Beyond

Go to:

Help Desk Software
Free Help Desk Software
Free Asset Management Software
SysAid Helpdesk Software
Web Based Help Desk Software
SysAid Help Desk Forum
General IT Discussion Forum
SysAid CSS Customer Service Software
Customer Support Software

   SysAid Technologies Ltd.
   Toll-Free phone center (U.S.): 1-800-686-7047
   Offices - U.S.617-231-0124
   Israel:+972-3-533-3675
   Email:helpdesk@sysaid.com
   Optimized by SEO Israel
   SysAid logos and other SysAid Technologies marks
   are trademarks or registered trademarks of
   SysAid Technologies Ltd.
   All Rights Reserved by SysAid Technologies Ltd.
   2002-2011

   Live Support Hours
   07:00 AM - 09:30 PM (UK)
   03:00 AM - 05:30 PM (EDT)

   We provide worldwide services, and we do our best
   to match the working times of customers from
   different time zones.

   SysAid Help Desk Software and Asset Management Software