Case sensitive LDAP login - option unchecked

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Case sensitive LDAP login - option unchecked

Forum Index » Helpdesk

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10/05/2012 02:41:13

Subject: Case sensitive LDAP login - option unchecked

untricky
SysAider

Joined: 18/04/2012
Messages: 13
Offline

Hi all,

Hope this is the right place.

Have a funny issue where firstl01 does not equal FirstL01.

If I use the capitalised version login is successful.

If I use the non capitalised version, I get an incorrect password error.

This seems to be halting my SSO implementation too (hopefully).

Any help would be great.

10/05/2012 11:32:50

Subject: Re:Case sensitive LDAP login - option unchecked

deChrLam
SysAider

SysAider from release 7.5

Joined: 16/09/2011
Messages: 16
Offline

check your database collation for Case sensitivity (CS or CI) if you are on SQL.

10/05/2012 14:26:08

Subject: Re:Case sensitive LDAP login - option unchecked

sarah
SysAid CEO

Meet me in Vegas - SysAid technology Conference - 28-30/4/2010

Joined: 14/04/2008
Messages: 547
Offline

Please try to check a V under Preferences -> account default -> key insensitive login names
Please let us know if this helps.
Sarah


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