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Edit Service request ID number  XML
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[Post New]18/05/2012 15:30:13
    Subject: Edit Service request ID number
[Up]
Emanuele Rossi
SysAider

SysAider from release 6.5 Italy
Joined: 01/03/2010
Messages: 3
Offline
Hi Guys,
i would like to know if it is possible to personalyze the service request ID number like C1 or 001.
Thanks in advance
Emanuele
[Post New]23/05/2012 03:08:15
    Subject: Re:Edit Service request ID number
[Up]
Emanuele Rossi
SysAider

SysAider from release 6.5 Italy
Joined: 01/03/2010
Messages: 3
Offline

[Post New]23/05/2012 10:12:28
    Subject: Re:Edit Service request ID number
[Up]
Oded M
VP Product


Joined: 28/05/2008
Messages: 892
Offline
Hi,
SysAid currently works with a numeric field for the SR id,
You would like to customize the id-s as alphanumeric and this is not possible at the moment.
Could you share with us the reason - we can check it out and open a Feature request for it!
[Post New]21/03/2013 04:46:51
    Subject: Re:Edit Service request ID number
[Up]
Dev
SysAider

SysAider from release 7.5 India
Joined: 12/03/2013
Messages: 1
Offline
Would like to restart service request id. How to do it?
Regards.
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