Home    Forums    Feature Requests    Beta Issues    SysAid Resources    Documentation    Support
Hello Guest,  Login   
        
DOWNLOAD FREE EDITION
    
     Recent Topics    Hottest Topics    Online Members    Member Listing    Advanced Search
Sending message to User Groups while some members are disabled Bug# 10383  XML
Forum Index » Known Issues
 
Author Message
WS
SysAider

SysAider from release 4.5 China
Joined: 26/01/2010
Messages: 12
Offline

When I select User Group to send message while some members
in the group are disabled, I can still use the group to send message and
just skip the disabled users and don't refused to send out for other users
(while system can also feedback all disabled users list which not sent
message would be better!).

This message was edited 1 time. Last update was at 18/06/2012 11:52:30

David Cohen
Technical Writer

Joined: 10/07/2008
Messages: 581
Offline

Hi WS,

This is a valid point you raise, although I believe this is more of a bug than a feature. I've opened a bug for this and am moving it to the known errors forum. Thank you for reporting this!
Forum Index » Known Issues
Go to:   
Help Desk Software
Free Help Desk Software
Free Asset Management Software
SysAid Helpdesk Software
Web Based Help Desk Software
SysAid Help Desk Forum
General IT Discussion Forum
SysAid CSS Customer Service Software
Customer Support Software
   SysAid Technologies Ltd.
   Toll-Free phone center (U.S.): 1-800-686-7047
   Offices - U.S.617-231-0124
   Israel:+972-3-533-3675
   Email:helpdesk@sysaid.com
   Optimized by SEO Israel
   SysAid logos and other SysAid Technologies marks
   are trademarks or registered trademarks of
   SysAid Technologies Ltd.
   All Rights Reserved by SysAid Technologies Ltd.
   2002-2011
   Live Support Hours
   07:00 AM - 09:30 PM (UK)
   03:00 AM - 05:30 PM (EDT)

   We provide worldwide services, and we do our best
   to match the working times of customers from
   different time zones.

   SysAid Help Desk Software and Asset Management Software
Privacy Policy © Terms Of Use