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Email Assistance  XML
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Author Message
[Post New]04/06/2012 14:51:31
    Subject: Email Assistance
[Up]
Jacen
SysAider

SysAider from release 7.5 United States
Joined: 14/06/2011
Messages: 15
Offline
I just have a couple quick questions.

1) How do I (if possible) set the default email from within a service request to the Admin sending it instead of the default address. I currently have to choose myself from the dropdown.

2) is there a way to add a Signature to the email being sent from within a Service Request?

Thanks

Jacen
[Post New]05/06/2012 15:02:00
    Subject: Re:Email Assistance
[Up]
sivanm
SysAid Product Manager


Joined: 14/03/2010
Messages: 303
Offline
Re your first question, currently, the option to set your email account as a default email from within the service request is not supported.
I will add this as a Feature Request.

You can create your own signature that will appear in your all messages.
In order to do this, go to Preferences -- > My Settings.
For additional information, please refer to the following help page: http://www.sysaid.com/help-page.htm?helpPageId=4162&helpPageName=Preferences.htm
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