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Agent Removal  XML
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Author Message
rrosenhamer
SysAider

SysAider from release 7.5 United States
Joined: 01/05/2012
Messages: 2
Offline

My company has decided tos top using SysAid at this point so I need to remove all of the agents that have been deployed.
I see no way to do so in the program itself and the person that deployed the agents is no longer here so the computer has been reinstalled.
This has been deployed to customer desktops so I need a way to remove this with no customer intervention. Is there a way to remove this agent from their computers without having to go to each computer and physically do so?
Dan Shimoni
SysAider

SysAider from release 7.5 Israel
Joined: 10/06/2012
Messages: 2
Offline

Removing deployed agents, can be done by going to Asset Management > Network Discovery > Deploy Agents tab > check the domain\ IP scope > in deploy method, check for Un-Deploy on the dropdown (example in the screenshot attached) and run.

This process should un-deploy all the SysAid agents from your network.



[Thumb - UnDeploy.png]
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This message was edited 1 time. Last update was at 10/06/2012 11:17:49

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