Clear software detected on Assets

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Clear software detected on Assets

Forum Index » Asset Management

Author

Message

13/06/2012 07:32:27

Subject: Clear software detected on Assets

rtx
SysAider

SysAider from release 5.5

Joined: 15/08/2008
Messages: 10
Offline

Hi,

I often miss the feature of clear the gathered software information on an asset. e.g if the PC is not in use for a period, I would like to clear the software list, so it doesn't count the software on the specified asset.

Regards
Mikkel

24/06/2012 09:17:14

Subject: Re:Clear software detected on Assets

David Cohen
Technical Writer

Joined: 10/07/2008
Messages: 581
Offline

Hi rtx,

If you disable the asset, the software installed on it is not counted against your license limit. I think this will solve your issue.

25/06/2012 07:24:08

Subject: Clear software detected on Assets

rtx
SysAider

SysAider from release 5.5

Joined: 15/08/2008
Messages: 10
Offline

Hi David,

Thanks for your reply. But if the computer is shipped out, to be used in a test-environment outside office, the asset has to be enabled again - and then it will still count licenses.

Hope you understand my worries.

//Mikkel

18/07/2012 08:55:49

Subject: Re:Clear software detected on Assets

David Cohen
Technical Writer

Joined: 10/07/2008
Messages: 581
Offline

Hi rtx,

If the computer is in use and the software is installed, then SysAid should count the licenses. If you want SysAid to stop counting the licenses, you can always uninstall the software from the computer.

Maybe I didn't understand correctly what you're trying to do...?

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