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Monitoring I/O performance ?  XML
Forum Index » Monitoring
 
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cbistriceanumonacouk
SysAider

SysAider from release 7.5 United Kingdom
Joined: 26/04/2012
Messages: 2
Offline

Dear support,

The new version of Sysaid has WMI intergation and I am wondering if there is any way of adding I/O performance to the current monitoring existing items? I guess it needs to be a cusomized taks or will a script can help here?

Regards,
Christian
mor.h-Sysaider
SysAider


SysAider from release 7.5 Israel
Joined: 14/08/2011
Messages: 32
Offline

I/O performance to the current monitoring existing items as to your question is handled via the monitoring module
If you have the monitoring module and licenses as to assets under servers (monitoring > servers) you can either edit an existing asset or create a new one under monitoring
In the Performance tab in that part (performance.JPG) you can actually define : hard disk, CPU, memory i/o and define a threshold

You can also define more advanced options , and this is found in the online help:
http://www.sysaid.com/help-page.htm?helpPageId=4197&helpPageName=MonitorConfigurationEdit.htm&edition=2&version=v8.5.08&productId=1

With that said you can define:
Notifications - to be sent to specific users to let them know the state of the device
Bind that to escalation rules perhaps to open a service request

With the ITIL module you can also create a change request according to these steps

And in general the options are wide and possible
It all depends on how you configure the system

If you have any further question that are more specific, i invite you to send us an email to : support@sysaid.com that will open a service request with us for permanent license customers
And that will be binded to your account manger here at sysaid that will be happy to "drill down" to more specific details

Regards


[Thumb - performance.JPG]
 Filename performance.JPG Download
 Description Performance tab
 Filesize 50 Kbytes
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This message was edited 1 time. Last update was at 20/06/2012 16:06:05

cbistriceanumonacouk
SysAider

SysAider from release 7.5 United Kingdom
Joined: 26/04/2012
Messages: 2
Offline

Hi there,

I do have this information already and we are licensed to use the full monitoring module. However the I/O speeds are not part of your default list and I guess they can only be integrated via a script? I am onlu asking if this is possible or not so a customized graph can be created from a customized monitoring?

Regards,
Christian.
mor.h-Sysaider
SysAider


SysAider from release 7.5 Israel
Joined: 14/08/2011
Messages: 32
Offline

You could actually create a script for this (the script should be built by you)

Under the tab Custom monitoring (monitoring > servers > choose monitoring you defined > Custom monitoring tab)
This script needs to be under the asset (agent pc/station) in the sysaid > root folder (BTW this is supported only for the enterprise version)

Description of the update you need to choose:

In the Result Type: Graph will give you a visual outcome while on/off (from the drop down) will give you on/off operation
Description: will specify the name of the Custom monitoring
Script File Name : the name of the script file (example: 1.vb) .
Warning threshold : number you define as to the script (in your case speed interval)
Warning notification : you need to chose from what you defined under monitoring > notifications
Error threshold : number you define as to the script (in your case speed interval)

For any specific questions if you are a permanent customer please address any further questions to : support@sysaid.com so we can review your company details and answer you in details


[Thumb - Capture.JPG]
 Filename Capture.JPG Download
 Description
 Filesize 48 Kbytes
 Downloaded:  5 time(s)

PL
SysAider

SysAider from release 4.5 Greece
Joined: 03/12/2009
Messages: 10
Offline

Unfortunately this function is available ONLY to enterprise edition
Forum Index » Monitoring
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