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![[Post New]](/Sysforums/templates/default/images/icon_minipost_new.gif) 19/06/2012 12:43:14
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Guibs
Super SysAider
Joined: 26/05/2009
Messages: 68
Offline
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Notice this recently, all new users added from the Active directory (LDAP) have the domain listed in front of them.
previous, in the user id field would only contain the user id. Now, new users added have this syntax: DOMAIN\userid.
2 things have changed on our side. First, we upgraded to 8.5.08, second, we upgraded our domaine controller from Windows 2003 to windows 2008 R2.
I guess my question is, which is the culprid and how can I get my users to show without the domain in front of it ?
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19/06/2012 12:48:30
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CarlH
Elite SysAider
Joined: 30/01/2009
Messages: 179
Offline
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The problem is the upgrade to 8.5.08.
This question has been asked multiple times on the forum by multiple people (including myself) and the answer we were given is "no, you can't change it, this is how it is"
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19/06/2012 14:53:19
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Oleg.Sin
SysAid Product Manager
Joined: 02/01/2011
Messages: 74
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Hi Guibs,
Please note that you can customize the way you see users in most of the pages by changing User name display method in Customize --> Appearance
This setting allows you to choose how usernames appear in SysAid. The available options are: Username only, First and last name, Login name - first and last name, Last and first name, Login name - last and first name, Display name, and Login name (domain\username).
Best Regards,
Oleg
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19/06/2012 15:03:23
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Guibs
Super SysAider
Joined: 26/05/2009
Messages: 68
Offline
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Oleg.Sin wrote:Hi Guibs,
Please note that you can customize the way you see users in most of the pages by changing User name display method in Customize --> Appearance
This setting allows you to choose how usernames appear in SysAid. The available options are: Username only, First and last name, Login name - first and last name, Last and first name, Login name - last and first name, Display name, and Login name (domain\username).
Best Regards,
Oleg
Where will this setting has an effect? I'm already set to "first and last name".
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20/06/2012 11:07:31
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zehavit
SysAid Customer Relations
Joined: 23/11/2011
Messages: 37
Offline
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Dear Guibs,
Please advice how many domains are integrated with SysAid.
Thanks,
Zehavit
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20/06/2012 20:22:34
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Guibs
Super SysAider
Joined: 26/05/2009
Messages: 68
Offline
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In active directory, we only have a single domain.
This message was edited 1 time. Last update was at 20/06/2012 20:23:00
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