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Regional admins  XML
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[Post New]04/07/2012 07:13:53
    Subject: Regional admins
[Up]
MichaelZ
Super SysAider

SysAider from release 7.5 Denmark
Joined: 27/06/2012
Messages: 86
Offline
Hi all,

we have just bought SysAid and so far everything works smoothly.
We do have a question though:
When you create a new Admin user you can limit access to the cases from the new admins company only. What we would like to introduce are regional managers that would need access to several companies. Is that possible?

thanks
Michael
[Post New]04/07/2012 08:57:27
    Subject: Regional admins
[Up]
SysAid#1
SysAid Mod


SysAider from release 6.5 Australia Pathfinder
Joined: 02/11/2008
Messages: 716
Offline
G'Day,

You can use the permission setting user and groups only for this purpose. This will limit the visibility and modification rights to only the requests directly assigned to the admin or the admin groups they belong to.

Let me know if you require any further assistance.
[Email]
[Post New]04/07/2012 10:59:17
    Subject: Re:Regional admins
[Up]
MichaelZ
Super SysAider

SysAider from release 7.5 Denmark
Joined: 27/06/2012
Messages: 86
Offline
That helped. Thanks
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