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Monitoring Services  XML
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[Post New]05/07/2012 18:00:09
    Subject: Monitoring Services
[Up]
MichelleU
Super SysAider

SysAider from release 5.5 United States Pathfinder SysAid Certified Meet me in Vegas - SysAid technology Conference - 28-30/4/2010
Joined: 18/09/2008
Messages: 74
Offline
Hi - I know that I can add a service to be monitored, but is there a way to add to the alert the current status of the service.

for example, when the service stops, can the email notification I get state that the service has been stopped.

I think right know, it alerts when the status of the service changes, but that could be stop to start or start to stop.

I hope this question makes sense.
[Post New]09/07/2012 12:13:13
    Subject: Re:Monitoring Services
[Up]
Ido Shomer
SysAid Customer Relations


Joined: 21/03/2011
Messages: 170
Offline
Dear MichelleU,

Thank you for this post,

Please note that there should be a difference between the 2 sort of notifications when monitoring a SERVICE.
The stop of the service should be an ERROR notification and the start should be a BACK TO NORMAL as seen bellow.

Error:
This is an error notification regarding the asset SUP003.
Services - Service 'MySQL' test configurations found.

Event Time: 7/9/12 2:53 PM

Back to normal:
This is a 'back to normal' state notification regarding the asset SUP003.
Services - Service 'MySQL' test configurations found.

Event Time: 7/9/12 3:03 PM

Best Regards
Ido Shomer
SysAid Customer Relations
[Post New]25/01/2013 14:26:21
    Subject: Re:Monitoring Services
[Up]
@@@
SysAider

SysAider from release 7.5 United States
Joined: 04/01/2013
Messages: 2
Offline
Is there a way that we can get alert only on stop services ?
On Performance, Can we set alert only when memory or CPU reach 80% for atleast 3 minutes?
Forum Index » Monitoring
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