We have a CHAT link on our web pages.
When no admins logged then in this case our end users get always the message "Your submission of a new service request has failed. Please try again"
Online is running correctly.
When I am OFFLINE (chat) but logged - OK
I have 2 queues WEB (link) and SUPPORT (sysaid client).
Any idea how set up it to be correct
This message was edited 1 time. Last update was at 12/07/2012 12:08:41