Escalation rule for re-opened SR

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Escalation rule for re-opened SR

Forum Index » SysAid Installation & Beyond

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02/08/2012 14:34:29

Subject: Escalation rule for re-opened SR

zibius1
SysAider

SysAider from release 7

Joined: 09/02/2011
Messages: 8
Offline

How could I create a rule that notifies administrators that an email was received from a user on a closed SR.

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