Importing tickets is still not a built-in functionality of SysAid. You can import End Users and Assets, but you can't import incidents (tickets) from other software.
We can, however, do it for you as a special project with extra costs.
If you'd be interested, please contact us at email@example.com
This message was edited 1 time. Last update was at 06/08/2012 12:42:29