SysAid has the option to NOT make service requests for incomming mails with certain expressions in the subject of the mail.
What I would like is SysAid only to make a service request when a specific expression IS in the subject, like "SR:".
So thats the other way around. If I am able to do this I can use one email adress for multiple purposes and I am not obligated to make another email adress
This message was edited 1 time. Last update was at 15/08/2012 10:18:05