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SysAid 5.6 Beta Version is Now Available - UPDATED STATUS OF THE BETA - see inside  XML
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Author Message
Oded M
VP Product


Joined: 28/05/2008
Messages: 892
Offline

Dear SysAiders!

If you're a SysAid Pathfinder you have probably received an e-mail from us about SysAid 5.6 Beta already available for you to test drive !

This 5.6 beta release includes many hot new features in modules such as Helpdesk, Asset Management, Manager's Dashboard, CMDB and Projects and Tasks.


Learn more about the new features in the [url=http://www.ilient.com/flash_release_5_6_nl.htm]release flash presentation[/url]



Suggestions? Comments? Ideas?

We need your feedback so go for IT! [url=mailto:beta@ilient.com]Give us your impressions[/url].



Not yet a Pathfinder, but want to try it out before the official release?

[url=http://www.ilient.com/sysaiders.htm]Sign up here[/url] for the SysAid Pathfinders Program and get the chance to test out all the SysAid betas before everyone else.

Becoming a Pathfinder is your chance not only to make a real impact on the present and future of SysAid but also to influence your quality of life at work.



Oded

This message was edited 2 times. Last update was at 17/12/2008 08:09:42

tobalf@web.de
SysAider

SysAider from release 5.5 Germany
Joined: 04/11/2008
Messages: 1
Offline

Hello,

is there a manual available for e.g. usage of CTI?

Thanks.

tobalf
René Rijk
Elite SysAider


SysAider from release 5.1 Netherlands
Joined: 15/06/2008
Messages: 234
Location: Netherlands
Offline

Looks great.
Keeping an eye on my inbox.

Kind regards,
René

This message was edited 1 time. Last update was at 04/11/2008 13:36:30


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indigo
SysAider

SysAider from release 5 United States Pathfinder
Joined: 04/11/2008
Messages: 1
Offline

Hi,

I have a very problematic bug in the new version. I can no longer print or export to excel the list in the helpdesk module. When I click either ones I have a blank screen and no Window to be able to save the pdf or the excel file.
Any help will be much appreciated.

Thanks!

Haim
SysAid Wiz

Joined: 15/04/2008
Messages: 2449
Offline

indigo wrote:Hi,

I have a very problematic bug in the new version. I can no longer print or export to excel the list in the helpdesk module. When I click either ones I have a blank screen and no Window to be able to save the pdf or the excel file.
Any help will be much appreciated.

Thanks!



Hello Indigo.

Can you please send us the ...\SysAidServer\root\WEB-INF\logs folder (zipped) after re-creating this issue on your system to beta@ilient.com?
This will assist us in understanding why this issue is happening, since we are cannot re-create your issue.

Best regards.
Haim

Pushing IT forward
René Rijk
Elite SysAider


SysAider from release 5.1 Netherlands
Joined: 15/06/2008
Messages: 234
Location: Netherlands
Offline

Hello Illient,

Is the new beta send out allready?
I haven't recieved an email...

Kind regards,
René

Take a look at my 3D creations and here is a little animation I made
[WWW]
Oded M
VP Product


Joined: 28/05/2008
Messages: 892
Offline

Hi Rene,
PLs make sure you signed up to our pathfinders. Find the link in my post on top.
if you still don't get it please send and email to support@ilient.com and they will make sure you get signed up and get the beta!

Waiting for your inputs.....

Oded
René Rijk
Elite SysAider


SysAider from release 5.1 Netherlands
Joined: 15/06/2008
Messages: 234
Location: Netherlands
Offline

Hi Oded,

Yeah I signed up a couple of months ago. strange.....
Well I will sign up again.....

Kind regards,
René

\EDIT:

Well it looks like I can't sing up again. LoL
See attachment
[Thumb - 4-11-2008 21-34-08.png]
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This message was edited 2 times. Last update was at 04/11/2008 15:38:14


Take a look at my 3D creations and here is a little animation I made
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Oded M
VP Product


Joined: 28/05/2008
Messages: 892
Offline

Hi Rene,

Please check your PM (Private Mail)

I sent you a message..... :lol:

Oded
René Rijk
Elite SysAider


SysAider from release 5.1 Netherlands
Joined: 15/06/2008
Messages: 234
Location: Netherlands
Offline

Thanks Oded,

I've read the message and send a reply.

Kind regards,
René

Take a look at my 3D creations and here is a little animation I made
[WWW]
René Rijk
Elite SysAider


SysAider from release 5.1 Netherlands
Joined: 15/06/2008
Messages: 234
Location: Netherlands
Offline

No bugs found so far.
To bad the alarm buttons bug is still not fixed. (IE7)
See attachment.

Kind regards,
René
[Thumb - 5-11-2008 12-31-59.png]
 Filename 5-11-2008 12-31-59.png Download
 Description
 Filesize 40 Kbytes
 Downloaded:  17 time(s)


Take a look at my 3D creations and here is a little animation I made
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techguy
SysAid Mod


SysAider from release 4 United Kingdom Pathfinder Meet me in Vegas - SysAid technology Conference - 28-30/4/2010
Joined: 11/06/2008
Messages: 1506
Location: England
Offline

René Rijk wrote:No bugs found so far.
To bad the alarm buttons bug is still not fixed. (IE7)


or the messages window popping up behind the current one in internet explorer, which I was told was fixed in this release
or the Google chrome knowledgebase not working bug even though this release says that it supports chrome.

Need help? Try the SysAid wiki first! - http://sites.google.com/site/sysaidwiki
opti
SysAider

SysAider from release 5.1 Germany
Joined: 29/09/2008
Messages: 6
Offline

Hello Oded,

do you know when the "normal" 5.6 version will be released?

With kind regards

Marc
Oded M
VP Product


Joined: 28/05/2008
Messages: 892
Offline

Hi opti,
Towards the end of November.
Maybe sooner if all goes well :wink:

Oded
techguy
SysAid Mod


SysAider from release 4 United Kingdom Pathfinder Meet me in Vegas - SysAid technology Conference - 28-30/4/2010
Joined: 11/06/2008
Messages: 1506
Location: England
Offline

The annoying refresh bug bringing the browser screen to the front issue is still not fixed either.

Oded, why are so few of the most obvious bugs not fixed? I don't care for new features if the bugs in the current ones are not fixed!
Please could you explain?

Need help? Try the SysAid wiki first! - http://sites.google.com/site/sysaidwiki
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