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Messages posted by: Stormy

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SysAid Installation & Beyond » SysAid Deployment Failure » Go to message

JOY OH JOYOUS !!!!

chmod 775 on webapps and finally sysaid joined the party on localhost:8080 !!!

SysAid Installation & Beyond » SysAid Deployment Failure » Go to message

Today, I removed tomcat 7.0.2 and reinstalled the tomcat6 rpm. (No tomcat6-webapps etc)

Simply copying the sysaid.war into /usr/share/tomcat/webapps results in:-

No subdirectories are created under tomcat6/webapps/ ....

Sep 5, 2010 11:32:19 AM org.apache.catalina.startup.HostConfig deployWAR
INFO: Deploying web application archive sysaid.war
Sep 5, 2010 11:32:19 AM org.apache.catalina.startup.ContextConfig init
SEVERE: Exception fixing docBase: {0} 
java.io.FileNotFoundException: /usr/share/tomcat6/webapps/sysaid/ChatHeader.html (No such file or directory)
	at java.io.FileOutputStream.open(Native Method)
	at java.io.FileOutputStream.<init>(Unknown Source)
	at java.io.FileOutputStream.<init>(Unknown Source)
	at org.apache.catalina.startup.ExpandWar.expand(ExpandWar.java:312)
	at org.apache.catalina.startup.ExpandWar.expand(ExpandWar.java:158)
	at org.apache.catalina.startup.ContextConfig.fixDocBase(ContextConfig.java:883)
	at org.apache.catalina.startup.ContextConfig.init(ContextConfig.java:1012)
	at org.apache.catalina.startup.ContextConfig.lifecycleEvent(ContextConfig.java:279)
	at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:119)
	at org.apache.catalina.core.StandardContext.init(StandardContext.java:5398)
	at org.apache.catalina.core.StandardContext.start(StandardContext.java:4177)
	at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:791)
	at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:771)
	at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:526)
	at org.apache.catalina.startup.HostConfig.deployWAR(HostConfig.java:850)
	at org.apache.catalina.startup.HostConfig.deployWARs(HostConfig.java:724)
	at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:493)
	at org.apache.catalina.startup.HostConfig.check(HostConfig.java:1274)
	at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:296)
	at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:119)
	at org.apache.catalina.core.ContainerBase.backgroundProcess(ContainerBase.java:1337)
	at org.apache.catalina.core.ContainerBase$ContainerBackgroundProcessor.processChildren(ContainerBase.java:1601)
	at org.apache.catalina.core.ContainerBase$ContainerBackgroundProcessor.processChildren(ContainerBase.java:1610)
	at org.apache.catalina.core.ContainerBase$ContainerBackgroundProcessor.run(ContainerBase.java:1590)
	at java.lang.Thread.run(Unknown Source)
java.io.FileNotFoundException: /usr/share/tomcat6/work/Catalina/localhost/sysaid/WEB-INF/lib/5.6.03.jar (No such file or directory)
	at java.io.FileOutputStream.open(Native Method)
	at java.io.FileOutputStream.<init>(Unknown Source)
	at java.io.FileOutputStream.<init>(Unknown Source)
	at org.apache.catalina.loader.WebappLoader.setRepositories(WebappLoader.java:1009)
	at org.apache.catalina.loader.WebappLoader.start(WebappLoader.java:650)
	at org.apache.catalina.core.StandardContext.start(StandardContext.java:4303)
	at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:791)
	at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:771)
	at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:526)
	at org.apache.catalina.startup.HostConfig.deployWAR(HostConfig.java:850)
	at org.apache.catalina.startup.HostConfig.deployWARs(HostConfig.java:724)
	at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:493)
	at org.apache.catalina.startup.HostConfig.check(HostConfig.java:1274)
	at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:296)
	at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:119)
	at org.apache.catalina.core.ContainerBase.backgroundProcess(ContainerBase.java:1337)
	at org.apache.catalina.core.ContainerBase$ContainerBackgroundProcessor.processChildren(ContainerBase.java:1601)
	at org.apache.catalina.core.ContainerBase$ContainerBackgroundProcessor.processChildren(ContainerBase.java:1610)
	at org.apache.catalina.core.ContainerBase$ContainerBackgroundProcessor.run(ContainerBase.java:1590)
	at java.lang.Thread.run(Unknown Source)
Sep 5, 2010 11:32:21 AM org.apache.catalina.core.StandardContext listenerStart
SEVERE: Error configuring application listener of class com.ilient.util.SessionListener
java.lang.ClassNotFoundException: com.ilient.util.SessionListener
	at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1387)
	at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1233)
	at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:3877)
	at org.apache.catalina.core.StandardContext.start(StandardContext.java:4429)
	at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:791)
	at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:771)
	at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:526)
	at org.apache.catalina.startup.HostConfig.deployWAR(HostConfig.java:850)
	at org.apache.catalina.startup.HostConfig.deployWARs(HostConfig.java:724)
	at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:493)
	at org.apache.catalina.startup.HostConfig.check(HostConfig.java:1274)
	at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:296)
	at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:119)
	at org.apache.catalina.core.ContainerBase.backgroundProcess(ContainerBase.java:1337)
	at org.apache.catalina.core.ContainerBase$ContainerBackgroundProcessor.processChildren(ContainerBase.java:1601)
	at org.apache.catalina.core.ContainerBase$ContainerBackgroundProcessor.processChildren(ContainerBase.java:1610)
	at org.apache.catalina.core.ContainerBase$ContainerBackgroundProcessor.run(ContainerBase.java:1590)
	at java.lang.Thread.run(Unknown Source)
Sep 5, 2010 11:32:21 AM org.apache.catalina.core.StandardContext listenerStart
SEVERE: Skipped installing application listeners due to previous error(s)
Sep 5, 2010 11:32:21 AM org.apache.catalina.core.StandardContext start
SEVERE: Error listenerStart
Sep 5, 2010 11:32:21 AM org.apache.catalina.core.StandardContext start
SEVERE: Context [/sysaid] startup failed due to previous errors
Sep 5, 2010 11:32:21 AM org.apache.catalina.session.StandardManager doUnload
SEVERE: IOException while saving persisted sessions: java.io.FileNotFoundException: /usr/share/tomcat6/work/Catalina/localhost/sysaid/SESSIONS.ser (No such file or directory)
java.io.FileNotFoundException: /usr/share/tomcat6/work/Catalina/localhost/sysaid/SESSIONS.ser (No such file or directory)
	at java.io.FileOutputStream.open(Native Method)
	at java.io.FileOutputStream.<init>(Unknown Source)
	at java.io.FileOutputStream.<init>(Unknown Source)
	at org.apache.catalina.session.StandardManager.doUnload(StandardManager.java:489)
	at org.apache.catalina.session.StandardManager.unload(StandardManager.java:463)
	at org.apache.catalina.session.StandardManager.stop(StandardManager.java:667)
	at org.apache.catalina.core.StandardContext.stop(StandardContext.java:4573)
	at org.apache.catalina.core.StandardContext.start(StandardContext.java:4474)
	at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:791)
	at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:771)
	at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:526)
	at org.apache.catalina.startup.HostConfig.deployWAR(HostConfig.java:850)
	at org.apache.catalina.startup.HostConfig.deployWARs(HostConfig.java:724)
	at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:493)
	at org.apache.catalina.startup.HostConfig.check(HostConfig.java:1274)
	at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:296)
	at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:119)
	at org.apache.catalina.core.ContainerBase.backgroundProcess(ContainerBase.java:1337)
	at org.apache.catalina.core.ContainerBase$ContainerBackgroundProcessor.processChildren(ContainerBase.java:1601)
	at org.apache.catalina.core.ContainerBase$ContainerBackgroundProcessor.processChildren(ContainerBase.java:1610)
	at org.apache.catalina.core.ContainerBase$ContainerBackgroundProcessor.run(ContainerBase.java:1590)
	at java.lang.Thread.run(Unknown Source)
Sep 5, 2010 11:32:21 AM org.apache.catalina.session.StandardManager stop
SEVERE: Exception unloading sessions to persistent storage
java.io.FileNotFoundException: /usr/share/tomcat6/work/Catalina/localhost/sysaid/SESSIONS.ser (No such file or directory)
	at java.io.FileOutputStream.open(Native Method)
	at java.io.FileOutputStream.<init>(Unknown Source)
	at java.io.FileOutputStream.<init>(Unknown Source)
	at org.apache.catalina.session.StandardManager.doUnload(StandardManager.java:489)
	at org.apache.catalina.session.StandardManager.unload(StandardManager.java:463)
	at org.apache.catalina.session.StandardManager.stop(StandardManager.java:667)
	at org.apache.catalina.core.StandardContext.stop(StandardContext.java:4573)
	at org.apache.catalina.core.StandardContext.start(StandardContext.java:4474)
	at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:791)
	at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:771)
	at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:526)
	at org.apache.catalina.startup.HostConfig.deployWAR(HostConfig.java:850)
	at org.apache.catalina.startup.HostConfig.deployWARs(HostConfig.java:724)
	at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:493)
	at org.apache.catalina.startup.HostConfig.check(HostConfig.java:1274)
	at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:296)
	at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:119)
	at org.apache.catalina.core.ContainerBase.backgroundProcess(ContainerBase.java:1337)
	at org.apache.catalina.core.ContainerBase$ContainerBackgroundProcessor.processChildren(ContainerBase.java:1601)
	at org.apache.catalina.core.ContainerBase$ContainerBackgroundProcessor.processChildren(ContainerBase.java:1610)
	at org.apache.catalina.core.ContainerBase$ContainerBackgroundProcessor.run(ContainerBase.java:1590)
	at java.lang.Thread.run(Unknown Source)

SysAid Installation & Beyond » SysAid Deployment Failure » Go to message

Hi,

I'm stumped at trying to deploy SysAid on an IBM eServer running Fedora 13 (i386) with JRE1.6.0_21 and Tomcat 7.0.2

With Tomcat 6.0.26 (RPM installation - with necessary chmod changes) I could not even get it deployed, as tomcat would crash upon dropping sysaid.war into the webapps directory with

log4j:WARN No appenders could be found for logger (ilient.com).
log4j:WARN Please initialize the log4j system properly.

With Tomcat 7.0.2 (manual download & installation), tomcat doesn't crash. I could complete the init-sysaid.sh script, yet upon starting tomcat, sysaid isn't at the party ...

Trying to start sysaid via the Tomcat Web Application Manager only replies with "FAIL - Application at context path /sysaid coud not be started"

This problem related to both the Free and Trial versions.

Herewith an excert from the catalina.out log file:-

Sep 4, 2010 7:56:29 PM org.apache.catalina.loader.WebappClassLoader validateJarFile
INFO: validateJarFile(/apache-tomcat-7.0.2/webapps/sysaid/WEB-INF/lib/servlet-api.jar) - jar not loaded. See Servlet Spec 2.3, section 9.7.2. Offending class: javax/servlet/Servlet.class
Sep 4, 2010 7:56:29 PM org.apache.tomcat.util.digester.Digester endElement
SEVERE: End event threw exception
java.lang.NoSuchMethodException: org.apache.catalina.deploy.WebXml addFilter
	at org.apache.tomcat.util.IntrospectionUtils.callMethod1(IntrospectionUtils.java:802)
	at org.apache.tomcat.util.digester.SetNextRule.end(SetNextRule.java:202)
	at org.apache.tomcat.util.digester.Digester.endElement(Digester.java:1058)
	at org.apache.xerces.parsers.AbstractSAXParser.endElement(Unknown Source)
	at org.apache.xerces.impl.dtd.XMLDTDValidator.endNamespaceScope(Unknown Source)
	at org.apache.xerces.impl.dtd.XMLDTDValidator.handleEndElement(Unknown Source)
	at org.apache.xerces.impl.dtd.XMLDTDValidator.endElement(Unknown Source)
	at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanEndElement(Unknown Source)
	at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(Unknown Source)
	at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source)
	at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
	at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
	at org.apache.xerces.parsers.XMLParser.parse(Unknown Source)
	at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source)
	at org.apache.xerces.jaxp.SAXParserImpl$JAXPSAXParser.parse(Unknown Source)
	at org.apache.tomcat.util.digester.Digester.parse(Digester.java:1544)
	at org.apache.catalina.startup.ContextConfig.parseWebXml(ContextConfig.java:1623)
	at org.apache.catalina.startup.ContextConfig.webConfig(ContextConfig.java:1205)
	at org.apache.catalina.startup.ContextConfig.configureStart(ContextConfig.java:878)
	at org.apache.catalina.startup.ContextConfig.lifecycleEvent(ContextConfig.java:313)
	at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:119)
	at org.apache.catalina.util.LifecycleBase.fireLifecycleEvent(LifecycleBase.java:89)
	at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:4667)
	at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:139)
	at org.apache.catalina.manager.ManagerServlet.start(ManagerServlet.java:1248)
	at org.apache.catalina.manager.HTMLManagerServlet.start(HTMLManagerServlet.java:722)
	at org.apache.catalina.manager.HTMLManagerServlet.doPost(HTMLManagerServlet.java:202)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:641)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
	at org.apache.catalina.filters.CsrfPreventionFilter.doFilter(CsrfPreventionFilter.java:185)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:242)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:243)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:201)
	at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:563)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:163)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:108)
	at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:556)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:401)
	at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:242)
	at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:267)
	at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:245)
	at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:260)
	at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
	at java.lang.Thread.run(Unknown Source)
Sep 4, 2010 7:56:29 PM org.apache.catalina.startup.ContextConfig parseWebXml
SEVERE: Parse error in application web.xml file at jndi:/localhost/sysaid/WEB-INF/web.xml
java.lang.NoSuchMethodException: org.apache.catalina.deploy.WebXml addFilter
	at org.apache.tomcat.util.digester.Digester.createSAXException(Digester.java:2688)
	at org.apache.tomcat.util.digester.Digester.createSAXException(Digester.java:2714)
	at org.apache.tomcat.util.digester.Digester.endElement(Digester.java:1061)
	at org.apache.xerces.parsers.AbstractSAXParser.endElement(Unknown Source)
	at org.apache.xerces.impl.dtd.XMLDTDValidator.endNamespaceScope(Unknown Source)
	at org.apache.xerces.impl.dtd.XMLDTDValidator.handleEndElement(Unknown Source)
	at org.apache.xerces.impl.dtd.XMLDTDValidator.endElement(Unknown Source)
	at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanEndElement(Unknown Source)
	at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(Unknown Source)
	at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source)
	at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
	at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
	at org.apache.xerces.parsers.XMLParser.parse(Unknown Source)
	at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source)
	at org.apache.xerces.jaxp.SAXParserImpl$JAXPSAXParser.parse(Unknown Source)
	at org.apache.tomcat.util.digester.Digester.parse(Digester.java:1544)
	at org.apache.catalina.startup.ContextConfig.parseWebXml(ContextConfig.java:1623)
	at org.apache.catalina.startup.ContextConfig.webConfig(ContextConfig.java:1205)
	at org.apache.catalina.startup.ContextConfig.configureStart(ContextConfig.java:878)
	at org.apache.catalina.startup.ContextConfig.lifecycleEvent(ContextConfig.java:313)
	at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:119)
	at org.apache.catalina.util.LifecycleBase.fireLifecycleEvent(LifecycleBase.java:89)
	at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:4667)
	at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:139)
	at org.apache.catalina.manager.ManagerServlet.start(ManagerServlet.java:1248)
	at org.apache.catalina.manager.HTMLManagerServlet.start(HTMLManagerServlet.java:722)
	at org.apache.catalina.manager.HTMLManagerServlet.doPost(HTMLManagerServlet.java:202)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:641)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
	at org.apache.catalina.filters.CsrfPreventionFilter.doFilter(CsrfPreventionFilter.java:185)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:242)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:243)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:201)
	at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:563)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:163)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:108)
	at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:556)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:401)
	at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:242)
	at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:267)
	at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:245)
	at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:260)
	at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
	at java.lang.Thread.run(Unknown Source)
Caused by: java.lang.NoSuchMethodException: org.apache.catalina.deploy.WebXml addFilter
	at org.apache.tomcat.util.IntrospectionUtils.callMethod1(IntrospectionUtils.java:802)
	at org.apache.tomcat.util.digester.SetNextRule.end(SetNextRule.java:202)
	at org.apache.tomcat.util.digester.Digester.endElement(Digester.java:1058)
	... 46 more
Sep 4, 2010 7:56:29 PM org.apache.catalina.startup.ContextConfig parseWebXml
SEVERE: Occurred at line 7 column 12
Sep 4, 2010 7:56:29 PM org.apache.catalina.startup.ContextConfig configureStart
SEVERE: Marking this application unavailable due to previous error(s)
Sep 4, 2010 7:56:30 PM org.apache.catalina.core.StandardContext startInternal
SEVERE: Error getConfigured
Sep 4, 2010 7:56:30 PM org.apache.catalina.core.StandardContext startInternal
SEVERE: Context [/sysaid] startup failed due to previous errors

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