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Messages posted by: Elopez
Forum Index » Profile for Elopez » Messages posted by Elopez
 
Author Message
Helpdesk » Helpdesk List refresh rate » Go to message
Thanks!!!
End User Portal & Knowledgebase » Hide SysAid Calendar on End User Portal » Go to message
We want too hide it!!
SysAid Newcomers » Setting a view in service desk » Go to message
You made my day Haim!! Working on 8.5.08

I was searching all the morning that option!!
Helpdesk » Error in query » Go to message
You made my day!! thanks
Monitoring » Email notifications not sending for servers » Go to message
Im totally agree with Stuart...

We are having the same problem and it will be so helpful for all if in the forum we can find the answer of our problem, with that you cuould decrease a lot of SR, because almost the IT people first investigate and then ask. I see a lot of SR which the final post is "i'll submiting a SR" and then you cannot write the answer maybe we have the wrong configurations...
Asset Management » Problem with RC/Login History » Go to message
Hi we have the same problem, this started when we migrate from 8.0 to 8.5 any suggestions?
Helpdesk » Add special character in email notifications » Go to message
sorry the page translated the instruction "& acute ;"
Helpdesk » Add special character in email notifications » Go to message
Can your tried use ´?
SysAid Installation & Beyond » Change the Default Assigned to User » Go to message
In the 8.5 version the setting is on help desk menu
Helpdesk » Auto Log out » Go to message
Hi, this is the manual


http://www.sysaid.com/help-page.htm?helpPageId=5733&edition=0
Helpdesk » Automatically assign tickets » Go to message
Hi!! Search Routing in the help desk setting

http://www.ilient.com/help-page.htm?helpPageId=4144&edition=0&version=v8.0.07

Helpdesk » Auditing Purge SR » Go to message
Hi, in the log: Preferences-->Event logs

We found all the activities realized on sysaid but in one line only show


HelpDesk Incident Purge Info username Purged 1 SRs


Is there anyway to find the exactly number of SR deleted by that user?, thanks a lot!!
Spanish Translation » Fixed translation for version 5.5 » Go to message
Somebody have the spanish translate file for 8.0?

thanks!!
Online Aid » Translate » Go to message
Thanks for the response, unfortunately we corrupted that file
That's the reason we want the default file to upload it again
Online Aid » Translate » Go to message
Hi!

Where can I download again the default english file?, we made a mistake and we want "reset" the language.


Thanks
 
Forum Index » Profile for Elopez » Messages posted by Elopez
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